Job Opportunities in Australia


October 25, 2024

Northern Sydney Local Health District

St Leonards

PART TIME & OTHER


Administration Officer

We are looking for a part time (4 days per week) Waitlist Coordinator to join us in the Integrated Booking Unit (IBU) team, Royal North Shore Hospital (RNSH).

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 4
Remuneration: $35.22 - $36.03 per hour
Hours Per Week: 32
Requisition ID: REQ528281

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working
Integrated Booking Unit, Royal North Shore Hospital

What you'll be doing

The Integrated Booking Unit (IBU) is a crucial part of the surgical patient surgical journey, responsible for processing all Recommendation For Admission (RFA) paperwork for elective surgery at Royal North Shore Hospital. This position is also responsible for maintaining patient waiting times in accordance with the NSW Ministry of Health (Mo H) Waiting Time and Elective Surgery Management policy. This involves liaising closely with surgical and/or medical teams to ensure timely access for patients. You will be responsible for managing the waitlist of numerous surgical specialties.
This role contributes to meeting the total health care needs and expectations of patients, clinicians, staff and the community. Waitlist coordinators achieve this by providing and maintaining a high level of customer service in the IBU.
The successful applicant must possess excellent prioritisation skills with the ability to organise tasks and meet strict deadlines. Candidates will also handle emotive issues, ensure high attention to detail, accurately enter data and work effectively within a team environment.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria:

  • Highly professional phone mannerism with an ability to synthesize and communicate information in a timely and productive manner.
  • Excellent oral and written communication skills.
  • Well-developed computer skills including accurate data entry skills.
  • Demonstrated ability to work independently as well as part of a team, including having excellent interpersonal skills.
  • Prioritise multiple tasks, identify and escalate emerging issues.

Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Meagan Lawrence on Meagan.Lawrence@health.nsw.gov.au

Applications Close: 9 November 2024

Tentative week Start for Interviews: 18 November 2024

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