Job Opportunities in Vietnam


October 4, 2024

PANDANUS RESORT

Guest Relations (English/german/korean)

Hạn nộp: 30/11/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Thành Phố Phan Thiết - Bình Thuận
Giờ làm việc
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
Nhân viên
Cập nhật
11/11/2024 16:09
MÔ TẢ CÔNG VIỆC
Welcomes guests upon arrival and bids farewell upon departure.
Assists the Front Office team in efficiently handling guest check-in and check-out procedures.
Employs professional sales techniques to introduce guests to the hotel's services and amenities.
Maintains regular contact with guests during their stay to gather feedback on their satisfaction levels.
Promptly communicates guest comments and complaints to the Department Manager for timely resolution and appropriate adjustments.
Collaborates with relevant departments to address guest issues and ensure the highest level of satisfaction.
Works with other departments to propose products and services that cater to guests' needs and preferences.
Keeps guest information up-to-date in the guest database.
Performs other duties as assigned by supervisors.
QUYỀN LỢI ĐƯỢC HƯỞNG
Competitive salary and performance-based incentives.
Dynamic and friendly work environment.
Opportunities for professional development and English language training.
Meal allowances for shift work.
Company transportation.
Annual company trips and retreats.
24/7 accident insurance.
Comprehensive health insurance benefits.
Full service charge during probation period
YÊU CẦU CÔNG VIỆC
Gender: Male/ Female
Age: 20 - 30 years old
Education: Diploma or above in a relevant field
Languages: Fluent in English, German, and other languages (if any)
YÊU CẦU HỒ SƠ
Please submit your CV via hoteljob or email to hrm(at)pandanusresort.com. For inquiries, please contact our Human Resources Department at 0252.3849849.

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