Yale Security Officer
Security Programs - Security Operations
University Job Title
Security Officer
Bargaining Unit
SEC - Yale University Security Officers Association (YUSOA)
Compensation Grade
Labor Grade S2
Wage Ranges
Click here to see our Wage Ranges
Searchable Job Family
Service, Safety, Security
Total # of hours to be worked:
40
Work Week
Flexible or Non-Standard (for anything other than Standard)
Work Location
Central Campus
Worksite Address
67-81 Howe Street
New Haven, CT 06511
Position Focus:
Yale University Public Safety, Security is committed to providing a safe and secure environment to the entire campus community. To accomplish this, we rely on employees committed to providing stellar customer service and security. A Yale University Security Officer is responsible for patrolling and providing security coverage for buildings, grounds, parking facilities, and other designated areas. A successful candidate will have the ability to identify specific security risks and vulnerabilities and report the same.
Training will be required for onboarding as a Security Officer. This entails a ten-week training program for 40 hours a week. During this time, you will be required to participate in a four-day bicycle training administered by a certified International Police Mountain Bike Association (IPMBA) instructor.
This posting is to build a pool of potential candidates interested in current or future employment opportunities in the field of Security. Please note your submission will be reviewed and you will be contacted should there be an opportunity to explore your candidacy further.
Essential Duties
1. Enforces procedural rules and regulations. Ensures the personal safety of staff, visitors, and property. Maintains security and safety for assigned area. Maintains working knowledge of the locations of various departments, buildings, access routes and admitting requirements.2. May operate and monitor security control panels alarms, and related security equipment to provide area and visitor surveillance. Patrols assigned area including buildings, indoor and outdoor common areas, garages and other parking areas. Checks for suspicious occurrences, notifying appropriate authorities.3. Responds to and investigates situations reported to Central Alarm Station. Calls Campus Police or other authorities to investigate suspicious activities or security violations that require intervention.4. Checks ID cards of persons entering the facility. Refuses to admit persons who cannot show either proper authorization or cause for being admitted. Provides information and directions.5. Explains rules and regulations. Opens and closes facilities as required, ensuring that users have left the premises. Reports security and general maintenance problems to the proper authorities.6. May be responsible for Lost-And-Found. Maintains logs and records of occurrences, completes necessary paperwork, and may use computer terminal or mobile device to record activity and input and retrieve data.7. Strong writing skills to write detailed daily activity and incident reports using computers, mobile devices or written reports.8. May perform other duties as assigned.
Required Education and Experience
High school level education or equivalent and two years of experience in security, law enforcement, military police, emergency response or customer service; or an Associate’s degree and two years of experience.
Required Skill/Ability 1:
Ability to provide excellent customer service, including conducting customer needs assessment, meeting quality standards for services, and providing exceptional customer service through the use of strong verbal and written communication skills.
Required Skill/Ability 2:
Possess strong active listening skills, including the ability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.
Required Skill/Ability 3:
Ability to identify potential risks and determine the appropriate course of actions.
Required Skill/Ability 4:
Security Officers provide essential functions and are required to work in all situations, including but not limited to during emergencies, inclement weather and/or University closings. Mandatory order-in may occur.
Required Skill/Ability 5:
Demonstrated proficiency with computer technology pertaining to email, word documents and other basic software. In addition to having the ability to professionally transmit and monitor radio communications.
Required Licenses or Certifications
State of Connecticut License for Security Officer (Guard Card). Valid driver's license.Successfully complete a Public Safety bicycle certification course and operate a bicycle in an urban setting during probationary period (90 working days or 180 calendar days).
Physical Requirements
1. Ability to climb stairs and endure extended periods of walking, standing, sitting.2. Ability to maintain physical mobility ensuring constant awareness of environmental surroundings.3. Ability to lift and/or move up to 30 lbs.4. Ability to drive a motor vehicle for extended periods of time.5. Ability to ride a bicycle for extended periods of time, operate a bicycle in an urban setting, and pass IPMBA (International Police Mountain Bike Association) certification course.
Weekend Hours Required?
Yes
Evening Hours Required?
Yes
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
COVID-19 Vaccine Requirement
The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines
Additional Background or Health Screening Requirements
Selected incumbent must have successful completion of a DMV check and a valid driver’s license.
Posting Disclaimer
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.
EEO Statement:
University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus