Job Opportunities in United States
September 4, 2024
University of Alabama at Birmingham
Birmingham
USER ACCESS ASSOCIATE
Description
The University of Alabama at Birmingham (UAB) seeks a USER ACCESS ASSOCIATE to staff the HUB Service Desks at Sterne and Lister Hill Libraries and to provide services to all library users, in person and remotely, including nights and weekends. To manage accessibility and physical condition of library collections. To collect and compile statistics and prepare reports as needed.
RESPONSIBILITIES:
1. Assists patrons with ready-reference and directional questions and inquiries about the libraries and services.
2. Create and manage patron records; monitor records for library materials to allow for circulation; process guest accounts for community members using the library.
3. Provide clear and effective customer service to all library users.
4. Comfortability with leading shifts and directing Student Assistants.
5. Collect and compile statistics requested by the library.
6. Identify and report building and loanable material issues.
7. Performs other duties as assigned.
8. Actively engage in staff professional development opportunities.
9. Ensure library public spaces are clean and organized at all times.
(Hourly Rate: $15.00 - $15.38)
2. Create and manage patron records; monitor records for library materials to allow for circulation; process guest accounts for community members using the library.
3. Provide clear and effective customer service to all library users.
4. Comfortability with leading shifts and directing Student Assistants.
5. Collect and compile statistics requested by the library.
6. Identify and report building and loanable material issues.
7. Performs other duties as assigned.
8. Actively engage in staff professional development opportunities.
9. Ensure library public spaces are clean and organized at all times.
(Hourly Rate: $15.00 - $15.38)
Qualifications
Bachelor's degree required. Work experience may substitute for education requirement. Exhibit proficiency in Microsoft office products (Excel, Word, Power Point, Access, Visio, Outlook). Adept with technology, both common and specialized.
Knowledge/Skills/Abilities -Exhibit strong interpersonal communication skills -Written and verbal communication skills -Ability to excel in an academic-research centered environment -Ability to work independently and collectively -Exhibit critical thinking and problem solving -Ability to be flexible with change and to work collaboratively with other departments - Maintains knowledge of current trends and developments in the field by reading appropriate publications and attending related professional development trainings and workshops -Demonstrate positive approaches to all interactions with library users -Ability to effectively implement time management in a fast-paced work environment -Ability to interact professionally with culturally diverse individuals and groups.
Equal Employment Opportunity Statement:
UAB is an Equal Opportunity/Affirmative Action Employer committed to fostering a diverse, equitable, and family-friendly environment in which all faculty and staff can excel and achieve work/life balance irrespective of race, national origin, age, genetic or family medical history, gender, faith, gender identity and expression, as well as sexual orientation. UAB also encourages applications from individuals with disabilities and veterans.
UAB is an Equal Opportunity/Affirmative Action Employer committed to fostering a diverse, equitable, and family-friendly environment in which all faculty and staff can excel and achieve work/life balance irrespective of race, national origin, age, genetic or family medical history, gender, faith, gender identity and expression, as well as sexual orientation. UAB also encourages applications from individuals with disabilities and veterans.
Primary Location: University
Job Category: Clerical & Administrative
Organization: 230000000 UAB Libraries
Employee Status: Regular
Shift: Evening/2nd Shift
Work Arrangement (final schedule to be determined by the department/hiring manager): Onsite
We regret to inform you that this job opportunity is no longer available
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