Job Summary: Used Car Manager in overseeing the inventory of used vehicles. This position requires excellent customer service abilities, and a clear understanding of the automotive industry. Customer Service: - Ensure high levels of customer satisfaction by addressing customer inquiries, complaints, and concerns promptly. Inventory Management: - managing the dealership’s inventory of used vehicles. - Coordinate with the procurement team to source and acquire high-quality used vehicles. - Oversee the preparation and presentation of vehicles for sale, ensuring they meet quality standards. Operations and Administration: - Assist in the development and enforcement of dealership policies and procedures. - Maintain accurate records of sales, inventory, and customer interactions. Team Leadership: - Foster a positive and collaborative work environment. Marketing and Promotions: - Assist in planning and executing marketing and promotional activities to attract customers and boost sales. - Monitor and analyze market trends and competitor activities to identify opportunities for growth. Qualifications:- Education: High school diploma or equivalent (Associate's or bachelor’s degree in business, Marketing, or related field preferred).- Experience: - Minimum of 3-5 years of experience in automotive with at least 1-2 years in a customer service role. - Skills: - Excellent computer skills and proficient in Microsoft Office programs A must knowledge of Microsoft office and primary EXCEL and generate reports - Excellent communication and interpersonal skills. - Proficiency in dealership management software - EXCELLENT understanding of automotive market trends and vehicle valuation. - Ability to work flexible hours, including weekends and holidays. Personal Attributes: - Customer-focused with a passion for delivering exceptional service. - Highly organized with strong attention to detail. - Results-oriented with a proactive approach to problem-solving. - Ability to work effectively under pressure and manage multiple tasks simultaneously. Work Environment: - The position primarily operates in a dealership showroom environment. - Occasional travel to dealerships within the Los Angeles is required Job Type: Full-time Pay: $110,000.00 - $114,000.00 per year Benefits: