Job Opportunities in United States
September 17, 2024
Trophy Automotive Dealer Group
Los Angeles
FULL TIME
Used Car Manager
Job Summary:
Used Car Manager in overseeing the inventory of used vehicles. This position requires excellent customer service abilities, and a clear understanding of the automotive industry.
Customer Service:
- Ensure high levels of customer satisfaction by addressing customer inquiries, complaints, and concerns promptly.
Inventory Management:
- managing the dealership’s inventory of used vehicles.
- Coordinate with the procurement team to source and acquire high-quality used vehicles.
- Oversee the preparation and presentation of vehicles for sale, ensuring they meet quality standards.
Operations and Administration:
- Assist in the development and enforcement of dealership policies and procedures.
- Maintain accurate records of sales, inventory, and customer interactions.
Team Leadership:
- Foster a positive and collaborative work environment.
Marketing and Promotions:
- Assist in planning and executing marketing and promotional activities to attract customers and boost sales.
- Monitor and analyze market trends and competitor activities to identify opportunities for growth.
Qualifications:- Education: High school diploma or equivalent (Associate's or bachelor’s degree in business, Marketing, or related field preferred).- Experience:
- Minimum of 3-5 years of experience in automotive with at least 1-2 years in a customer service role.
- Skills:
- Excellent computer skills and proficient in Microsoft Office programs
A must knowledge of Microsoft office and primary EXCEL and generate reports
- Excellent communication and interpersonal skills.
- Proficiency in dealership management software
- EXCELLENT understanding of automotive market trends and vehicle valuation.
- Ability to work flexible hours, including weekends and holidays.
Personal Attributes:
- Customer-focused with a passion for delivering exceptional service.
- Highly organized with strong attention to detail.
- Results-oriented with a proactive approach to problem-solving.
- Ability to work effectively under pressure and manage multiple tasks simultaneously.
Work Environment:
- The position primarily operates in a dealership showroom environment.
- Occasional travel to dealerships within the Los Angeles is required
Job Type: Full-time
Pay: $110,000.00 - $114,000.00 per year
Benefits:
Used Car Manager in overseeing the inventory of used vehicles. This position requires excellent customer service abilities, and a clear understanding of the automotive industry.
Customer Service:
- Ensure high levels of customer satisfaction by addressing customer inquiries, complaints, and concerns promptly.
Inventory Management:
- managing the dealership’s inventory of used vehicles.
- Coordinate with the procurement team to source and acquire high-quality used vehicles.
- Oversee the preparation and presentation of vehicles for sale, ensuring they meet quality standards.
Operations and Administration:
- Assist in the development and enforcement of dealership policies and procedures.
- Maintain accurate records of sales, inventory, and customer interactions.
Team Leadership:
- Foster a positive and collaborative work environment.
Marketing and Promotions:
- Assist in planning and executing marketing and promotional activities to attract customers and boost sales.
- Monitor and analyze market trends and competitor activities to identify opportunities for growth.
Qualifications:- Education: High school diploma or equivalent (Associate's or bachelor’s degree in business, Marketing, or related field preferred).- Experience:
- Minimum of 3-5 years of experience in automotive with at least 1-2 years in a customer service role.
- Skills:
- Excellent computer skills and proficient in Microsoft Office programs
A must knowledge of Microsoft office and primary EXCEL and generate reports
- Excellent communication and interpersonal skills.
- Proficiency in dealership management software
- EXCELLENT understanding of automotive market trends and vehicle valuation.
- Ability to work flexible hours, including weekends and holidays.
Personal Attributes:
- Customer-focused with a passion for delivering exceptional service.
- Highly organized with strong attention to detail.
- Results-oriented with a proactive approach to problem-solving.
- Ability to work effectively under pressure and manage multiple tasks simultaneously.
Work Environment:
- The position primarily operates in a dealership showroom environment.
- Occasional travel to dealerships within the Los Angeles is required
Job Type: Full-time
Pay: $110,000.00 - $114,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
- Commission pay
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