Job Opportunities in United States
September 21, 2024
State of Alaska
Ketchikan
FULL TIME
Travel Desk Admin 1
ATTENTION ALL ALASKA RESIDENTS!
Join the Alaska Marine Highway System as a Travel Desk Admin and be the go-to guru for coordinating all travel arrangements for our crew and shoreside staff! From booking flights to crunching numbers for per diems, you’ll be the behind-the-scenes hero making sure everything runs smoothly. If you’re detail-oriented, love keeping things organized, and enjoy helping people stay on course, this is your ticket to a dynamic and rewarding role!
What you will be doing:
As the Travel Desk Admin, you’ll work closely with AMHS Dispatch and Shoreside Management to coordinate travel for vessel crews and staff across Alaska. With crews often needing to report to various locations on short notice, you'll be responsible for interpreting eligibility, arranging travel, and communicating itineraries. You’ll also master multiple union contracts, navigate the State’s Corporate Travel Management system, and track travel expenses—all while keeping accurate employee records.
Our organization, mission, and culture:
Working for the Alaska Marine Highway System offers employees an opportunity to contribute to the unique system providing transportation to over 30 communities along the 3,500 Alaskan coast line, the only marine route recognized as a National Scenic Byway and All-American Road. This is a fast-paced office environment filled with fun, hardworking and dedicated professionals who support each other through teamwork.
The benefits of joining our team:
This position works with a dynamic group of dedicated employees focused on customer service while enjoying the work day. There are opportunities within the State of Alaska for training in the scope of general office culture and safety. This position may be considered for teleworking after completion of the probationary period.
The working environment you can expect:
This is a shoreside office position located at the Ketchikan Central Office at 7037 N Tongass Hwy on the second floor and will require the use of stairs. This position works and communicates daily with vessel employees and other departmental staff either through Microsoft Outlook, Microsoft Teams, over the phone, or in person. The position works mostly independently with minimal supervision and may require emergency travel modifications.
Who we are looking for:
To be successful in this position, the selected applicant will possess the following core competencies:
Join the Alaska Marine Highway System as a Travel Desk Admin and be the go-to guru for coordinating all travel arrangements for our crew and shoreside staff! From booking flights to crunching numbers for per diems, you’ll be the behind-the-scenes hero making sure everything runs smoothly. If you’re detail-oriented, love keeping things organized, and enjoy helping people stay on course, this is your ticket to a dynamic and rewarding role!
What you will be doing:
As the Travel Desk Admin, you’ll work closely with AMHS Dispatch and Shoreside Management to coordinate travel for vessel crews and staff across Alaska. With crews often needing to report to various locations on short notice, you'll be responsible for interpreting eligibility, arranging travel, and communicating itineraries. You’ll also master multiple union contracts, navigate the State’s Corporate Travel Management system, and track travel expenses—all while keeping accurate employee records.
Our organization, mission, and culture:
Working for the Alaska Marine Highway System offers employees an opportunity to contribute to the unique system providing transportation to over 30 communities along the 3,500 Alaskan coast line, the only marine route recognized as a National Scenic Byway and All-American Road. This is a fast-paced office environment filled with fun, hardworking and dedicated professionals who support each other through teamwork.
The benefits of joining our team:
This position works with a dynamic group of dedicated employees focused on customer service while enjoying the work day. There are opportunities within the State of Alaska for training in the scope of general office culture and safety. This position may be considered for teleworking after completion of the probationary period.
The working environment you can expect:
This is a shoreside office position located at the Ketchikan Central Office at 7037 N Tongass Hwy on the second floor and will require the use of stairs. This position works and communicates daily with vessel employees and other departmental staff either through Microsoft Outlook, Microsoft Teams, over the phone, or in person. The position works mostly independently with minimal supervision and may require emergency travel modifications.
Who we are looking for:
To be successful in this position, the selected applicant will possess the following core competencies:
- Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
- Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
- Clerical: Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms.
- Accounting: Knowledge of traditional accounting practices including accrual, obligations, and costs methods.
Minimum Qualifications
Six months of advanced clerical experience. This experience includes work such as Office Assistant 2, Accounting Clerk, and similar classes with the State of Alaska or the equivalent with another employer.
OR
Six months of any combination of post-secondary education, vocational education, and/or advanced-level clerical experience. (Three semester or four quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.)
Special Note:
Examples of advanced clerical experience include:
OR
Six months of any combination of post-secondary education, vocational education, and/or advanced-level clerical experience. (Three semester or four quarter hours of post-secondary education are equal to one month of experience; 150 hours of vocational education are equal to one month of experience.)
Special Note:
Examples of advanced clerical experience include:
- Reviewing complex or questionable applications or documents and searching files and regulations to determine accuracy of information to clarify applicant status; using judgment in applying criteria, rules, regulations, and policies; providing information to organizational unit staff on administrative processes and procedures; tracking expenditures; and completing necessary administrative paperwork according to regulations.
- Composing letters and memoranda; completing and reviewing forms for completeness and accuracy using readily available information from multiple sources and established guidelines and procedures. Examples of such tasks include time sheets, appointment paperwork, or required drug testing notifications for employees in positions requiring possession of a valid Commercial Driver's License (CDL).
Additional Required Information
**NOTE: PLEASE READ THE FOLLOWING CAREFULLY**
ALASKA RESIDENTS ONLY
Please be sure to check our residency definition to determine if you qualify.
SUPPLEMENTAL QUESTIONS
This recruitment utilizes a supplemental questionnaire as part of the application process. These questions may be a mix of written, multiple-choice, and select all that apply questions. The answers you provide to the questions will be an opportunity for you to tell us about your experience and/or education. The answers will be used to determine which applicants will advance to the interview phase of the recruitment and selection process; please be as thorough and accurate as you can.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
Please be sure to check our residency definition to determine if you qualify.
SUPPLEMENTAL QUESTIONS
This recruitment utilizes a supplemental questionnaire as part of the application process. These questions may be a mix of written, multiple-choice, and select all that apply questions. The answers you provide to the questions will be an opportunity for you to tell us about your experience and/or education. The answers will be used to determine which applicants will advance to the interview phase of the recruitment and selection process; please be as thorough and accurate as you can.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
Contact Information
For specific information in reference to the position please contact the hiring manager at:
Sara C Mc Clane
Administrative Officer 2
Administrative Officer 2
Phone: (907) 228-6817
Email: sara.mcclane@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
-
Health insurance, which includes employer contributions toward medical/vision/dental
-
The following employee groups are under Alaska Care Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
-
The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
-
The following employee groups are under Alaska Care Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
- Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
-
Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
- Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See https://drb.alaska.gov/retiree/ for additional information
Paid Leave & Other Benefits
- Personal leave with an accrual rate increase based on time served
- Twelve (12) paid holidays a year
We regret to inform you that this job opportunity is no longer available
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