Job Opportunities in United States


September 9, 2024

US Consumer Financial Protection Bureau

Salt Lake City

FULL TIME & INTERN


Student Trainee (Program Assistant)

Duties

As a Student Trainee (Program Assistant), you may:
  • Collect data from prescribed sources that are used by more senior analysts for incorporation into studies, program analyses, and testimony. Assist higher level analysts in collecting and organizing information and data for reports and long-term projects.
  • Assist senior analysts with research initiatives. As directed, conduct general or legal research on consumer financial trends and issues; or interpretive and compliance matters under the Dodd-Frank Act or other federal financial laws, for inclusion in memoranda and directives.
  • Assist in conducting quality checks of information in CFPB databases.
  • Draft written products on economic, social, and consumer financial topics.
The CFPB is looking for summer student interns in the following divisions (offices):

Office of Director: The Office of the Director is staffed with the Bureau's most senior leaders and is composed of the following units, which support the functions of the Director and Bureau as a whole: Director's Front Office (including the Executive Secretariat and Chief Technologist teams), Office of the Deputy Director, Office of Legislative Affairs (OLA), Office Minority and Women Inclusion (OMWI), Office of Civil Rights (OCR), Office of Fair Lending & Equal Opportunity (OFLEO) and Office of Policy Planning and Strategy.

Operations Division: The operational support arm of CFPB, focuses on improving the Bureau's operational functions and foundational processes. The Division includes the following program offices supported by a central, divisional office: Administrative Operations, Human Capital, Technology and Innovation, Office of Finance and Procurement, and Office of the Chief Data Officer.

Research, Monitoring and Regulations Division: Responsible for monitoring consumer financial markets, conducting research, and writing rules. The Division includes the following program offices supported by a central front office: Research, Markets, Regulations, Competition and Innovation, and Consumer Populations.

Consumer Response and Education Division: Delivers scalable services and tools designed to empower consumers to share their experiences in the marketplace, respond to challenges, and make better informed financial decisions. The Division includes two program offices supported by a centralized front office: Consumer Response and Financial Education.

Supervision Division: Ensures compliance with federal consumer financial laws by supervising market participants. Supervision includes the Office of Supervision Examinations and the Office of Supervision Policy and Operations.

Enforcement Division: Responsible for investigating potential violations of Federal consumer financial laws and taking action to address violations when appropriate. Enforcement's work is critical to furthering the Bureau's mission to make consumer financial markets work, protect consumers from unfair, deceptive, or abusive practices, and take action against companies that break the law. Interns in the Enforcement Front Office assist in Enforcement's administrative and program operations in support of the mission.


Requirements
Conditions of Employment

Key Requirements:
  • A Public Trust background investigation will be required.
  • A trial period that will cover the full period of the appointment may be required.
  • This appointment may be eligible for conversion to a permanent position; If made permanent, this position would remain in the excepted service.
  • This appointment may be extended.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
CONDITIONS OF INTERN EMPLOYMENT: If selected for this position, you will be required to:
  • Maintain status of a student.
  • Must be pursuing a course of study related to the position being filled.
  • During the internship students are only eligible for a transportation subsidy.

Qualifications
Applicants must meet the following requirements by the closing date of this announcement.

ELIGIBILITY: You MUST meet the definition of a STUDENT for the duration of your appointment.

The definition of a student is: an individual accepted for enrollment or enrolled and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution, on a full or half-time basis (as defined by the institution in which the student is enrolled), including awardees of the Harry S. Truman Foundation Scholarship Program under Public Law 93842. Students need not be in actual physical attendance, so long as all other requirements are met. Students need not be enrolled in the summer as long as they are enrolled in both the preceding spring semester and subsequent fall semester. An individual who needs to complete less than the equivalent of half an academic/vocational or technical course load immediately prior to graduating is still considered a student for purposes of this program.

General Experience for the CN-30: To qualify at CN-30 level, you must have one year of general experience at or equivalent to the CN-22 level in the Federal service. (For qualification purposes, the CN-22 level is broadly equivalent to the GS-4 level). For this position, general experience may be defined as:
  • Conducting research;
  • Data analysis;
  • Data quality control for an organization; OR
  • Drafting reports, briefings, talking points and/or presentations to management.
OR

Education: Completion of 4 academic years of post-high school leading to a bachelor's degree or equivalent degree.

OR

Combination of Education and Experience: You may qualify with a combination of qualifying education and experience. (For example: the completion of 50% requirements for a Bachelors degree and 6 months of specialized experience.)

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.

Education

This appointment is being filled under the Pathways Internship Program. You MUST submit transcripts or equivalent. Education may be substituted for experience as described in "Qualifications."

Must be pursuing a course of study related to the position being filled.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which these criteria, please refer to www.ed.gov.If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency; more information may be found http://www.opm.gov/qualifications/SEC-II/s2-e4.asp#e4a.


Additional information
NOTE: Selectees living in the Washington, D.C. locality pay area will have their duty station listed as CFPB Headquarters. Selectees living outside the Washington, D.C. locality pay area will have their duty station listed as their home address. The locality pay you receive will be determined by your duty station: CFPB Headquarters (Washington, D.C.), or home address if located outside the D.C. locality pay area.
Remote work is approved for the contiguous United States and does not include Alaska, Hawaii, or U.S. territories and possessions.

OTHER INFORMATION:

  • We may select from this announcement or any other source to fill one or more vacancies.
  • This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau
  • Relocation expenses will not be paid.
  • This is a non-bargaining unit position.
  • We offer opportunities for telework.
  • We offer opportunities for flexible work schedules.
  • CFPB employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at www.oge.gov. In addition, employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Consumer Financial Protection Bureau (5 CFR 9401), which, among other things, prohibit an employee or the employee's spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by the Bureau. Regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys. Applicants may review the Bureau ethics regulations and a summary of the regulations at www.consumerfinance.gov. Questions regarding these requirements and prohibitions should be directed to the Bureau Ethics Office at Ethics Help@cfpb.gov.A new hire's direct and overall experience are critical factors in determining a salary offer, it is important that your résumé fully reflects all of your work experience. The Consumer Financial Protection Bureau determines the salary offer for each selectee based primarily on three key factors:
  • The selectee's directly related experience at the same level as the position
  • The selectee's overall experience in a particular industry or area
  • The salaries of other Bureau employees in similar positions and with similar levels of experience.
We also take the selectee's skill set into account. Applicants should note that salary offers seldom fall near the upper end of the salary range as listed in this vacancy announcement. Salary may be set from the minimum of the salary range to the midpoint of the salary range. In some instances, based on a selectee's extensive experience directly related to the position, salary may be set at or above the mid-point up to the maximum salary for that band level. See information on our base pay ranges and salary structure.
Our comprehensive benefits are among the most generous in the federal government. They include:- Challenging and rewarding work benefiting American consumers - Opportunities for development and advancement- Comprehensive Federal health, vision, dental, life, and long-term care insurance programs- Learn more about Federal benefits programs at: http://files.consumerfinance.gov/f/documents/201706_cfpb_benefits.pdf

  • Benefits
    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.

The Fair Chance to Compete for Jobs Act prohibits specific inquiries concerning an applicant's criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting: Ana.Guzman Evans@cfpb.gov
What are criminal history inquiries?

Your application includes your:

  • Résumé (REQUIRED)
  • Responses to the online questions,
  • Transcripts* - Proof of enrollment (REQUIRED). It is highly recommended that students provide a recent transcript (i.e. Fall 2024 or Spring 2025) to prove their student status. Unofficial transcript or a screen shot of current classes are acceptable at the point of application.
  • Cover letter (HIGHLY RECOMMENDED)
We use a multi-step process to evaluate and refer applicants:
  • Minimum Requirements: Your application must show that you meet all minimum qualifications as described under the Qualifications section. If your application is incomplete, you will not be considered.
  • Application Review: The hiring manager may review the application of all qualified individuals and make selection(s).
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
  • Referral: If you are among the top qualified candidates, your application will be referred to a selecting official for consideration and possible interview.

  • Benefits
    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents
    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
    Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.

    It is anticipated that there will be significant interest in the announcement. As a result, the announcement will close at 11:59 p.m. ET on the date of receipt of the 300th application or at 11:59 p.m. ET on 10/09/2024; whichever occurs first. Any required documents should be submitted at the time that you apply as documents will not be accepted after the vacancy closes.

    FOR QUALIFICATION: If you are qualifying based on education, you MUST submit a copy of your transcripts or a list of courses showing title, number of credits, grade, and date of completion.

    FOR ELIGIBILITY: Both official AND unofficial transcripts are acceptable as part of the application process. To verify you are eligible for the Pathways program you must submit proof that you are pursuing a degree in a related field. If you are selected, you will be required to provide an official transcript before your final offer of employment. If you have not completed any post-high school course work, you are only required to submit proof of enrollment, or acceptance of enrollment, at a qualified educational institution at this time. See "Requirements" section for the definition of a qualifying educational institution.

    VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Compensably disabled preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at the OPM Forms page. For more information on veteran's preference, click here.

    RECOMMENDED DOCUMENTS:

    • COVER LETTER - It is highly recommended that you submit a cover letter when applying for this vacancy.

    If you are relying on your education to meet qualification requirements:
    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  • How to Apply
    The Consumer Financial Protection Bureau has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.

    Please review the entire announcement before applying.

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

    You may be entitled to a reasonable accommodation as part of the job application process if you need one due to a disability or religion. Learn more about reasonable accommodations.

    If you applied for a job at CFPB and think you may have been subjected to unlawful discrimination related to your application, you have rights. Learn more about raising an Equal Employment Opportunity (EEO) issue.

    • To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
    • Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
    • After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
    • You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
    To verify the status of your application:
    • Log into your USAJOBS account (USAJOBS Login), all of your applications will appear on the Welcome screen
    • Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.

    For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/ If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

    For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.

    To preview the assessment questionnaire: https://apply.usastaffing.gov/View Questionnaire/12529364
    Agency contact information
    Applicant Call Center
    Phone
    304-480-7300
    Email
    cfpbinquiries@fiscal.treasury.gov
    Address
    INTERNS
    Administrative Resource Center
    Parkersburg, WV 26101
    US
    Next steps
    Once the online application is submitted, you will receive an acknowledgement email that your submission was successful. We will review your résumé and transcript(s) (if appropriate) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
  • Fair and Transparent
    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request
Required Documents
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.

It is anticipated that there will be significant interest in the announcement. As a result, the announcement will close at 11:59 p.m. ET on the date of receipt of the 300th application or at 11:59 p.m. ET on 10/09/2024; whichever occurs first. Any required documents should be submitted at the time that you apply as documents will not be accepted after the vacancy closes.

FOR QUALIFICATION: If you are qualifying based on education, you MUST submit a copy of your transcripts or a list of courses showing title, number of credits, grade, and date of completion.

FOR ELIGIBILITY: Both official AND unofficial transcripts are acceptable as part of the application process. To verify you are eligible for the Pathways program you must submit proof that you are pursuing a degree in a related field. If you are selected, you will be required to provide an official transcript before your final offer of employment. If you have not completed any post-high school course work, you are only required to submit proof of enrollment, or acceptance of enrollment, at a qualified educational institution at this time. See "Requirements" section for the definition of a qualifying educational institution.

VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Compensably disabled preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at the OPM Forms page. For more information on veteran's preference, click here.

RECOMMENDED DOCUMENTS:

  • COVER LETTER - It is highly recommended that you submit a cover letter when applying for this vacancy.

If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help
This job is open to
  • Students
    Current students enrolled in accredited educational institutions from high school to graduate level. Includes internships, pathways and other student programs.
  • The public
    U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This opportunity is open to U.S. Citizens, U.S. Nationals or Naturalized U.S. Citizens who are Students enrolled on at least a half-time basis, or accepted for enrollment, and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution; have at least a cumulative (overall) 2.5 grade point average or higher on a 4.0 scale; remain in good academic standing; and be at least 16 years of age.

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