September 11, 2024

North Canyon Medical Center, Inc.

Gooding

OTHER

Registration| PRN

Description: Responsible for registration, insurance verification, and other patient access functions as assigned in designated registration area(s). Duties include but are not limited to: provide reception duties and assure customers are routed courteously and efficiently communicate effectively with all hospital departments and physician offices to facilitate required patient’s information. Carefully screen patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at the time of the patient’s visit. Operate switchboard in a courteous and professional manner. Assist patients with filling out forms and provide information regarding the services provided. Patient services are the key priority and require receptionist to serve as a point of contact with other internal and external departments. The receptionist should be able to effectively multi-task and prioritize work.
Requirements:

Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression
Computer & Electronic Health Record experience
High School graduate; 2 years of clerical experience preferred
Outstanding public relations/customer service experience
High level of personal presentation
Ability to maintain accuracy with interruptions
Ability to use sound judgement and cope with potentially stressful situations
Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
Ability and willingness to exhibit behaviors consistent with principles for service excellence.
Medical Terminology preferred
Bilingual English/Spanish preferred