November 7, 2024

American House Senior Living Communities

Chattanooga

PART TIME

Receptionist

Office Support Position Summary

Office Support supports our mission to enrich the lives of others through genuine customer service, answering phones, greeting guests and additional office duties.

Office Support Requirements:

Evident interpersonal relationship skills, passionate and empathetic
Apparent compassion to serve others
High school diploma or equivalent educational experience
Minimum 18 years of age
Must pass a background check and TB test

Office Support Preferred Skill/Abilities:

Previous experience working with Seniors
1-2 years of customer service experience
1-2 years of front desk/receptionist experience

Office Support Responsibilities:

Ensure the highest quality of customer service is available for our residents
Responsible for providing a positive first impression both in-person and over the phone to Residents, potential Residents, families, vendors, and candidates for employment
Respond and address to any resident concerns which arise during shift
Responsible for carrying out any emergency procedures required during shift
Responsible to be knowledgeable and successful using the American House sales system
Responsible for running or overseeing activities
Notifies Executive Director of emergency situations
Notes areas or articles in need of repair and reports to Executive Director
Responsible for inputting work orders into work order system
Other duties as assigned by Executive Director

Company Overview:

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.