November 14, 2024

OrthoAlaska LLC

Anchorage

FULL TIME

Reception Specialist

Reception Specialist, OPA Lake Otis (Full Time)
Orthopedic Physicians Alaska
*$500.00 signing bonus after 90 days of Full-time employment in this position*
Salary Range: $17.50-$27.00 hourly
Full-time Benefits:

Complimentary orthopedic and primary care at OPA and PCA
Medical and dental insurance coverage beginning within 30 days
Life insurance
Disability insurance
401K
Profit sharing
Employee Assistance Program
Paid time off starting at three weeks per year
7 paid holidays per year
Competitive pay and annual compensation reviews

Your Role at OPA:
As a Reception Specialist at OPA you will greatly contribute to the team by ensuring patient needs are being met by providing outstanding customer service. As part of this role you will answer patient calls, schedule patient appointments, and complete some precertification and verification tasks.
What You’ll Do:

Provide outstanding customer service to all patients
Perform insurance verification and prior authorizations
Educate patients on insurance coverage limits and options
Work closely with the billing and other departments providing services
Schedule appointments, answer phones, data entry
Collect deposits and co-pays
Other duties as assigned by supervisor

Why You’ll Excel in This Role:

You have knowledge of primary and secondary coordination of benefits
You are familiar with CPT and ICD-10
You have the ability to work in a fast-paced environment
You have keen organization skills
You consider compassionate, skillful, patient care a top priority
You have strong communication and interpersonal skills and an investigative nature
You are a reliable self-starter who embraces professionalism and learning
You are efficient, accurate and detail oriented

Required Qualifications:

High School diploma or equivalent
Six months of customer service experience

Preferred Qualifications:

Associate’s degree
One year of customer service experience in a medical setting
Exposure to medical billing and/or pre-certification tasks

At OPA, you will enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk-in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy.
Learn more about Orthopedic Physicians Alaska at www.OPAlaska.com.
FLSA status: Non-exempt
Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply.
Ortho Alaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.