September 20, 2024

Capstone Health

Parrish

FULL TIME

Quality Care Coordinator

Capstone Health seeks a Quality Care Coordinator to join our team. Great pay and benefits including, 4 Weeks Paid time off, 10 Paid Holidays, BCBS Health Insurance, Dental and Vision.
Capstone Health is a nonprofit organization that serves Walker and Winston Counties and surrounding area populations, by providing access to affordable primary, preventative, and wellness services. Distinguished by mission, vision, and values:
Our Mission
To meet family health needs by providing high quality health and wellness services through nurse-managed model
Our Vision
Health Patients, Health Family, Health Communities
Our Values
Compassionate, Innovative, Family Oriented, Community Minded, Respectful, Quat Focused, Patient Centered, and Sustainable
Job Duties:

Maintain After Hours Call log and report as requested
Participate on a team for data collection, health outcomes reporting, clinical audits, and programmatic evaluation related to the UDS, Patient-Centered Medical Home and Quality Assurance committee.
Assist Quality Manager with documentation of patient grievances and report to Quality Committee as requested
Maintain information needed for insurance wellness programs based on which quality measures are required per insurance company
Serve as Liaison for insurance companies for linkage to quality care and maintain appropriate documentation.
Maintain Hospital Follow Up report and report to Quality Committee as requested
Maintain Emergency Department follow up report and report to Quality Committee as requested
Promote clear communication amongst a care team and treating clinicians by ensuring awareness regarding patient care plans.
Maintain and document incoming Medical Records pertaining to all Quality Measures
Maintain Outgoing Medical Records and related documentation
Attend meetings and trainings.
Other duties as assigned.

Position Requirements
Education

High school diploma or equivalent.

Experience

Demonstrated knowledge of the Patient Centered Medical Home initiative.
Demonstrated success with clear thinking and ability to reorganize as needed.
Demonstrated success in working independently, prioritization and problem solving.
Demonstrated success in organization abilities.
Demonstrated success in computer skills including ability to use computer for scheduling, word documents and reasonable keyboard skills.
Demonstrated success in customer service/patient services or working with the general public, preferably in a medical care facility.
Demonstrated success in managing difficult customer situations
Significant knowledge of medical practices and procedures in a primary care environment.