November 18, 2024

Aya Healthcare

San Mateo

CONTRACT

Patient Services Assistant II

Aya Healthcare has an exciting 13 week contract opportunity located in San Mateo, CA!
Job Details:
JOB TITLE: Patient Services Assistant II
CONTRACT DURATION: 13 weeks
SHIFT: M-F 8-5pm
LOCATION: San Mateo, CA
ONBOARDING TIME: Expect 2-3 weeks from offer acceptance to start date.
DETAILS ABOUT THE POSITION
Duties may include, but are not limited to, the following:
Register patients for ambulatory or emergency care; interview patients to obtain necessary information for billing; perform financial screening of patients and process documents to establish source of payment or to determine placement on sliding fee scale; prepare registration packets.
Complete forms for hospital admission or pre-admit; review personal, financial and insurance details with patients; explain available coverage plans and calculate treatment costs under selected plan.
Enter admitting, registration and billing information into a personal or on-line computer system, following specific guidelines and instructions; retrieve data and may prepare a variety of reports related to patient census and/or patient insurance and financial status.
Verify insurance program eligibility for emergency and hospital admissions.
Classify data on hospital and clinic documents and assign appropriate codes.
Maintain records of unit productivity, patient location, unit transfers, registration, admissions and discharges.
Respond to patient inquiries regarding County health care services in person or by telephone; advise patients of services available, billing procedures, regulations and other related information.
May receive payments for medical services on past due bills; forward to cashier for processing.
Act as a receptionist assisting patients with information regarding hospital and/or clinic policies and procedures; direct patients to appropriate medical services areas; provide factual information which may require some interpretation of rules, policies and procedures.
Operate standard office equipment, including a personal or on-line computer.
Provide backup for patient services support staff as assigned.
Provide off hours support as required.
Perform related duties as assigned.
Qualifications
The level and scope of the knowledges and skills listed below are related to job duties as defined under Distinguishing Characteristics.
Knowledge of:
Policies and procedures related to medical patient services, insurance and billing area to which assigned.
Medical terminology as related to office support work.
Office practices and procedures, including filing, reception and the operation of standard office equipment.
Basic business data processing principles and the use of word processing or computing equipment.
Business arithmetic.
Basic recordkeeping principles and practices.
Skill/Ability to:
Perform accurate and detailed patient services office clerical work.
Prioritize work and coordinate several activities.
Operate standard office equipment, including a word processor and computer terminal.
Use initiative and sound independent judgment within established guidelines.
Work effectively with difficult people, including very sick or uncooperative patients.
Organize and maintain accurate files and records.
Make accurate arithmetic calculations.
Establish and maintain effective working relationships with those contacted in the course of the work.
Understand and carry out oral and written instructions.
Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Patient Services Assistant II:
One year of office support experience which involved direct patient contact in a medical setting.
Must have Epic experience
Must be bilingual
APPLICATION REQUIREMENTS
· Documentation of Covid vaccination or medical/religious exemption.
· Copy of diploma for highest level of completed education.
· Two manager/supervisor references who you have worked with in the last two years.
o (Name, Position Held, Company, Phone Number, Email Address)
· Upcoming requested time off for the duration of the contract.
· Interview availability for the next 7-10 days.
· Resume with last seven years of work history if applicable - all work history gaps of 90+ days must be explained.
AYA DELIVERS…
· Front-of-the-line access to exclusive jobs at thousands of healthcare facilities nationwide.
· A robust team to support you every step of the way to ensure you start on time, have accurate payroll and an exceptional experience.
· A credentialing specialist to streamline the entire compliance process.
· And of course, you get the usual benefits such as:
o Premium medical, dental, vision and life insurance beginning day one of your assignment.
o Pay listed above includes taxable wages and tax-free expense reimbursements, when applicable.
Aya Healthcare is an Equal Opportunity Employer and encourages all to apply!
Job Type: Contract
Pay: $28.00 - $31.00 per hour
Application Question(s):