Overview
We are seeking a dedicated and knowledgeable Audiology Assistant to join our team. This role is essential in providing support in various capacities to our team of audiologists. The ideal candidate will possess a general understanding of audiology, hearing aids , and exhibit excellent patient service skills. This position requires a proactive individual who is passionate about contributing to patient care and enhancing the overall experience for our patients.
Duties
Assist audiologists in patient assessments and evaluations.
Provide exceptional patient service, ensuring comfort and understanding throughout their visit.
Maintain accurate records and documentation, including medical terminology.
Support patients with empathy and care during their appointments.
Collaborate with the team to implement the best care for each patient.
Utilize knowledge of hearing health to assist in treatment plans.
Ensure cleanliness and organization of the workspace to promote a safe environment.
Answering phone and returning calls
Address inquiries, schedule appointments, and provide information about hearing aids or services.
Obtain hearing aid benefits and prior authorization from insurance
Create a positive customer experience by addressing concerns, offer assistance, and facilitate effective communication between the audiologist and the patient.
Requirements
Strong knowledge of ENT/Audiology is essential.
Experience or familiarity with patient service, particularly in ENT/Audiology, is preferred.
Proficiency in medical terminology is highly desirable.
Excellent communication skills with a focus on empathy and understanding.
A proactive approach to problem-solving within a fast-paced environment.
Commitment to maintaining confidentiality and adhering to healthcare regulations.
This role is an excellent opportunity for individuals looking to grow their skills within the healthcare field while making a positive impact on patient care. Job Type: Full-time Pay: $16.00 - $20.00 per hour Expected hours: 40 per week Benefits: