HPW Center for Diabetes is looking to hire a full-time medical assistant/patient advocate. We are a fast pace, high volume clinic with multiple locations. We are looking to hire someone who is motivated, professional, friendly has great communication skills, bilingual, can multi-task, can work well on their own and is highly dependable. Hours are Monday-Friday 8:30am-4:30pm. Patient clinic days are Wednesday's and 1 Monday a month. Monday's, Tuesday's, Thursday's and Fridays are administrative days. You will work with our Tele Health patients, send prescription refills, tasks, and any other administrative duties as assigned. Must be able to work independently. Job responsbilities:
Greeting patients professionally both in person and on the phone
Quickly answering or properly referring questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
Some vital sign experience preferred
Job Qualifications:
Communication skills to converse clearly over the telephone and in person
Organization and time management to manage a variety of tasks effectively
Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
Technological skills, such as using word processing and spreadsheet programs to track data
Interpersonal skills to interact positively with patients who may be upset or stressed
Job Type: Full-time Pay: $16.00 - $19.00 per hour Expected hours: 40 per week Medical Specialty:
Endocrinology
Schedule:
Monday to Friday
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Language:
Spanish (Preferred)
Ability to Relocate:
Dayton, OH 45415: Relocate before starting work (Required)