Job Opportunities in United States


September 5, 2024

King's Daughters' Hospital

Russell

OTHER


Patient Access Center Clerk

  • King's Daughters Medical Center
  • Access Center
  • Russell, KY
  • PRN - Rotating
  • Clerical
  • Req #: 24413

Summary
  • JOB SUMMARY
      Responsible for promptly and professionally greeting and assisting medical practice customers via telephone encounters. Assists in scheduling appointments assuring complete and accurate patient registration while supporting quality levels in patient satisfaction. Must maintain expert knowledge of KDHS services, including hours of operation and services provided.
  • DUTIES AND ESSENTIAL FUNCTIONS
      Overall performance rating of below indicated essential job duties:
    • Appropriately confirms demographics of customers to ensure accurate data entry and efficient services and corrects demographic data as necessary in computer system.
    • Schedules/re-schedules appointments for patients by phone and makes reminder calls as requested
    • Answers questions and offers other information, as requested, to provide patient-focused service and a positive impression of the organization and practices exceptional telephonic skills.
    • Performs verification of insurance eligibility prior to patient visit when applicable and explains financial responsibilities to the patients or responsible parties
    • Collaborates with all departments and disciplines to meet the needs of the patient and family and acts as a liaison for the patients and the Medical Center
    • Provides accurate/up to date information regarding services available at KDMC by working closely with marketing and other departments
    • Provides physician/provider assistance when needed
  • EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS
      Minimum requirement:
      • High school diploma or GED.
        • Must type 35 words per minute
        • Must pass Medical Terminology Test with 80%
      Preferred qualifications:
      • Once year of experience in a medical practice setting.
  • WORKING ENVIRONMENT
    • Works indoors in an office/clinic setting
    • The noise level is usually moderate
  • PHYSICAL DEMANDS
    • Constantly required to maintain a stationary position behind a computer.
    • Frequently required to move about inside the department.
    • Constantly required to communicate telephonically and face to face with colleagues and customers.
    • Constantly required to operate a computer and telephone.
    • Constantly required to lift and/or move up to 10 pounds.
    • Frequently required to lift and/or move up to 25 pounds.
    • Occasionally required to lift and/or move up to 50 pounds
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception

Latest Job Opportunities


October 29, 2024

TEKsystems
Customer Service Representative

Berlin

TEMPORARY

View Details

October 29, 2024

Vaco
Tax Analyst

Greenwich

View Details

October 29, 2024

Actalent
Lab Technician - Entry Level No Experience Needed

Windham

FULL TIME

View Details

October 29, 2024

Actalent
Manufacturing Manager

Danbury

FULL TIME

View Details

October 29, 2024

Onsite Women's Health
Mammography Coordinator

Manchester

FULL TIME

View Details

October 29, 2024

Onsite Women's Health
Breast Imaging Support Specialist

Westport

FULL TIME

View Details

October 29, 2024

WALGREENS
Emerging Store Manager

Torrington

FULL TIME

View Details

October 29, 2024

LTIMindtree
.Net – Full stack Developer

Hartford

View Details

October 29, 2024

Yale University
Laboratory Assistant/Transporter

New Haven

FULL TIME

View Details

October 29, 2024

Yale University
Administrative Assistant

New Haven

FULL TIME

View Details

Similar Jobs


September 3, 2024

Christiana Care Health Systems
Patient Guide - Newark - 12:30pm - 9:00pm

Newark

FULL TIME

View Details

September 4, 2024

Carle Health
Patient Sitter

Olney

OTHER

View Details

September 5, 2024

The University of Chicago Medicine
Patient Concierge, Primary Care, Full-Time, Days

Orland Park

FULL TIME

View Details

July 30, 2024

Maine Medical Center
Patient Transport - Patient Services

Portland

FULL TIME

View Details

September 7, 2024

The University of Iowa
Patient Escort - 30% - Weekends - Downtown Campus

Iowa City

View Details

September 9, 2024

Seventh-day Adventist Guam Clinic
Dental Patient Services Representative

Tamuning

PART TIME

View Details

New Jobs from This Company


September 13, 2024

King's Daughters' Hospital
Patient/Office Coordinator

Ashland

FULL TIME

View Details

September 13, 2024

King's Daughters' Hospital
Video Monitor Tech

Ashland

FULL TIME

View Details

September 6, 2024

King's Daughters' Hospital
HR/PR Clerk

Ashland

FULL TIME

View Details

September 5, 2024

King's Daughters' Hospital
Patient Access Center Clerk

Russell

OTHER

View Details

September 4, 2024

King's Daughters' Hospital
Housekeeper

Ashland

FULL TIME

View Details