Job Opportunities in United States

JOB
This on-site position is located in our Juneau Headquarters Office, in the State Office Building, in beautiful downtown Juneau, Alaska. This position is not eligible for telework.The Division of Investments with the Department of Commerce Community and Economic Development is recruiting for a Loan Closer/Processor 1/2 Flex (PCN 08-9055).What is a “Flex”? A “Flex” position offers the opportunity to advance from a Loan Closer/Processor 1 to a Loan Closer/Processor 2 upon successful completion of your training and probationary period. Typically, such promotions require applying for a new position in a different department or division. However, in this role, you can achieve career growth without needing to apply elsewhere. We are committed to your success and professional development within our team.Our division is dedicated to providing exceptional customer service to the residents of Alaska. We seek individuals who are passionate about making a positive impact in the lives of those we serve. If this sounds like you, we encourage you to apply. We would be delighted to welcome you as a valuable member of our team.Are you currently in banking? Do you have any office administrative experience? We believe this is the exciting new career path just for you! We train our loan closers to become experts on all commercial loan transactions that could lead to other advancement opportunities.This is a crucial position in our Documents section, ensuring loan terms and agreements, interest rates, closing costs, are correct and ensuring transparency and accuracy. Throughout the process, the loan closer provides exceptional customer service, addressing the borrower inquiries with patience and expertise and guides them through the entire closing process.This individual will be a key contributor to the efficient and effective operation of our closing functions and will conduct the State's closing business with professionalism, integrity, accountability, and a spirit of continuous improvement. Your role directly impacts borrowers’ lives and contributes to not only their success but our organization’s success as well!Ready to embark on this thrilling journey? Apply now and let’s create financial magic together! Our organization, mission and culture: The mission of the Division of Investments team is to administer and service loan programs under the Department of Commerce, Community and Economic Development. These programs were primarily designed to promote economic development through direct state lending in industries and areas of the state that are not adequately serviced by the private sector.The Investments team values a work-life balance, the team is a small, welcoming community of loan officers, collection officers, loan closers, accountants, and technicians. You will be part of a team that promotes economic development and works closely with small businesses and commercial fishermen throughout the State of Alaska. This position offers a unique opportunity to grow within our organization while helping to contribute to the economic development to the state of Alaska.Our dynamic team is seeking talented individuals like you to join us! Joining our team allows you to become part of a close-knit community where support, mentorship, and camaraderie abound including potential advancement within the division. Taking this position will enable you to build a solid core knowledge of lending practices by empowering you with the skills and knowledge necessary to excel in your role and reach your full potential. The working environment you can expect: As this is an on-site position and not eligible for telework, you will be working in our headquarters office located on the 9th floor of the State Office Building in beautiful downtown Juneau. You will enjoy a collaborative atmosphere in a fully resourced and modern office space, with splendid views of Mount Juneau and the Gastineau Channel. The 9th floor has a fully equipped and spacious break room, that you will have full access to, as well as easy access to various restaurants and coffee shops. Our Investments team fosters a cooperative environment through staff empowerment, accountability, and professionalism. Who we are looking for: To be successful in this position a candidate will need the following core competencies: Learning: Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.Attention to Detail: Is thorough when performing work and conscientious about attending to detail Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.To be successful in this position you should know the following: Utilize proprietary software for all loan programs administered. Utilization includes entering data and customer correspondence, reviewing and analyzing existing borrower information.

EXAMPLE OF DUTIES
Minimum Qualification for the Loan Closer/Processor 1:High School diploma or the equivalent ANDSix months of experience performing a variety of office clerical assignments of average difficulty.Substitution: Completion of post secondary course work from an accredited institution will substitute for the required experience. (3 semester or 4 quarter hours of college course work is equivalent to 1 month. 150 of class room hours of vocational technical education is equivalent to 1 month of experience)Special Note: High School equivalent includes G.E.D. or completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week), or six months of work experience performing duties related to document processing or twelve months of work experience involving some routine tasks related to office or clerical support or highest grade of school completed plus amount of work experience which totals 12 years. Minimum Qualifications for the Loan Closer/Processor 2:High School diploma or the equivalent ANDSix months of experience in lending, banking, real estate, title insurance or a closely related field.ORHigh School diploma or the equivalent ANDThe completion of the training program for Loan Closer/Processors at the Division of Investments will substitute for the education and experience requirements.Substitution: College course work in business, finance, economics, public administration or a closely related field will substitute for the required experience on the basis of 1 semester hour or 1.3 quarters hours is equivalent to 1 month.Special Note: High School equivalent includes G.E.D. or completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week), or six months of work experience performing duties related to document processing or twelve months of work experience involving some routine tasks related to office or clerical support or highest grade of school completed plus amount of work experience which totals 12 years.

SUPPLEMENTAL INFORMATION
For specific information in reference to the position please contact the hiring manager at: Name: Ryan Hicks, Loan Collection Officer 1/Documents Supervisor Phone: (907) 465-2510Fax: (907) 465-2103Email: ryan.hicks@alaska.gov