October 28, 2024

RED Hospitality & Leisure

St Thomas

FULL TIME

Jet Ski Guide

Position Title: Jet Ski Guide
Reports To: Beach Operation Manager
Location: Cruz Bay Watersports at The Westin Resort, Frenchman's Reef - St. Thomas, USVI
Status: Full-Time
Duties and Responsibilities
Duties (NOT ALL INCLUSIVE):

Provide excellent customer service and make sure that all customers have a fun and memorable experience.
Anticipating guests needs and solving their problems.
Train customers on jet ski operation to included teaching inexperienced customers how to & safety
Lead customers on jet ski tours through waters, supervise, assist and guide.
Checking rental equipment in and out
Clear communicating on rules and regulations to customers
Cleaning jet ski, equipment and/or area
Always ensure the safety of customers.
Be an ambassador and sales associate to upsell guests on additional watersport excursions offered by RED
Complete a monthly inventory of equipment and/or retail items as directed
Other duties as assigned.

Minimum Qualifications:

High School Diploma or its' equivalent from an accredited institution (Preferred)
Previous experience in customer service and/or equivalent work experience PLUS
Jet ski experience (Required)

Knowledge, Skills, and Abilities:

Must be able to walk on various types of surfaces including rough terrain, sitting, standing, maintaining balance, on the beach, and in the water, and working alone.
Must be able to work various work settings such as exposure to sunlight and outside temperature.
Must be able to lift 50lbs.
Ability to establish and maintain effective working relationships with all persons contacted during the work.
Ability to read, interpret, and apply regulations and safe practices.
Ability to operate assigned equipment, read and interpret documents.
Ability to multi-task.
Ability to speak and write clearly and concisely.
Must be able to operate with little or no supervision.
Must be willing to work holidays, nights, and weekends.
Must have strong interpersonal skills and positive attitude.
Team Player, positive and enthusiastic attitude.

If you are interested in this role, please apply directly on our careers website: https://www.redhospitality.co/careers/
Job Type: Full-time
Pay: From $150.00 per day
Benefits: