Position Title: Beach Attendant Reports To: Beach Operation Manager Location: Cruz Bay Watersports at The Westin Resort, Frenchman's Reef - St. Thomas, USVI Status: Full-Time Duties and Responsibilities Duties (NOT ALL INCLUSIVE):
Provide hospitality to all beach guests by delivering resort service standards, including using the guest’s name three time throughout any interaction, exceeding guest expectations when fulfilling their requests, and anticipating their every need
Facilitate sailing lessons for guests on hobie cats
Provide safety briefings to guests prior to their use of all non-motorized watersport
Provide supervision of guests while using watersports equipment in the designated areas
Track daily watersports equipment usage, by guest, per company standards
Complete general maintenance and upkeep of watersports equipment, including daily shift setup and breakdown, and the reporting of unsafe/damaged equipment
Be an ambassador and sales associate to upsell guests on additional watersport excursions offered by RED
Provide small power boat operations for retrieving guest and transferring guests from catamaran and other motorized sports
Complete a monthly inventory of equipment and/or retail items as directed
Complete end of shift billing and reconciliation of guest receipts for excursions and rental gear sold
Communicate with guests on trip updates and cancelations
Other duties as assigned.
Minimum Qualifications:
High School Diploma or its' equivalent from an accredited institution (Preferred)
Previous experience in customer service and/or equivalent work experience PLUS
Knowledge, Skills, and Abilities:
Must be able to walk on various types of surfaces including rough terrain, sitting, standing, maintaining balance, on the beach, and in the water, and working alone.
Must be able to work various work settings such as exposure to sunlight and outside temperature.
Must be able to lift 50lbs.
Ability to establish and maintain effective working relationships with all persons contacted during the work.
Ability to read, interpret, and apply regulations and safe practices.
Ability to operate assigned equipment, read and interpret documents.
Ability to multi-task.
Ability to speak and write clearly and concisely.
Must be able to operate with little or no supervision.
Must be willing to work holidays, nights, and weekends.
Must have strong interpersonal skills and positive attitude.
Team Player, positive and enthusiastic attitude.
If you are interested in this role, please apply directly on our careers website: https://www.redhospitality.co/careers/ Job Type: Full-time Pay: From $120.00 per day Benefits: