November 14, 2024

Alabama Credit Union

Tuscaloosa

FULL TIME

IT Support Professional

Description: To provide technical assistance, answer questions, and resolve computer problems for users to ensure the smooth and effective operations of the Credit Union's information systems, hardware and software, and support.
Requirements: Experience: One to three years of similar or related experience.
Education: (1) A two year college degree with background in the following: technology, engineering, and mathematics educational disciplines; or (2) Completion of a specialized course of study at a business or trade school with background in the following: technology, engineering, and mathematics educational disciplines or (3) Completion of a specialized and extensive in-house training or apprenticeship program.
Interpersonal Skills: Work involves much person contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
Other Skills: Diagnostic and maintenance abilities with PC hardware, software, and Local Area Network, Windows server and desktop operating systems, and MS Office. Proficiency in software programming (batch scripting, Visual Basic, SQL, etc.) is required. Experience or coursework regarding VOPI system setup and troubleshooting is required.
Physical Requirements: During the course of a normal workday, incumbents will sit, stand, walk, see, hear, reach, push, pull use gross and fine motor coordination for activities such as using standard office machines, using paper and routinely lift and carry incidental items such as computers and printers weighing in excess of 40 pounds. Will occasionally stoop, kneel, and lift objects for the purpose of installing desktop software, cables, and networking materials.