November 14, 2024

Alabama Credit Union

Tuscaloosa

FULL TIME

Fraud Operations Manager

Description: The Fraud Operations Manager assists Alabama Credit Union by developing, implementing, and managing an effective fraud prevention strategy and program to detect, prevent, and deter fraud or the threat thereof to safeguard the financial interests of the credit union and its members. The Fraud Operations Manager provides expert guidance and oversight of fraud-related investigations involving the use of electronic/cyber systems, debit and credit cards, new accounts, account abuse, check forgery, elder abuse, suspected money laundering and check kiting, identity theft, and the like. The incumbent routinely analyzes fraud trends and creates reports outlining risks and mitigation strategies.
Requirements: Experience: Five to eight years of similar or related experience within fraud first/second line in a financial institution environment, with direct experience managing fraud risk assessment in a banking environment.
Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., fraud and risk management certifications in lieu of a degree). Preferred Certifications include: Certified Fraud Examiner (CFE,) Certified Anti-Money Laundering Specialist (CAMS,) and/or Certified Risk Professional (CRP.)
Interpersonal Skills: Work frequently involves giving material presentations, advanced conflict resolution, participating effectively in group projects, and resolving issues impacting multiple departments or divisions. Role also requires the ability to motivate or influence others as a material part of the role, with a significant level of diplomacy and trust.
General Knowledge and Skills: Ability to write effectively in English using correct spelling and grammar, including reports, business correspondence, and procedure manuals. Very strong organizational skills. Professional personal presentation and the ability to maintain a calm demeanor under potentially stressful circumstances.