Insurance Call Representative

August 20, 2024

USLI

Boise

FULL TIME

USLI is seeking candidates to join our innovative and collaborative Instant Quote team in Boise, Idaho.
This position is part-time, subject to a maximum of 29 hours per week, year-round.
Key Responsibilities:

Service a high volume of incoming calls, delivering exceptional customer service to insurance agents and brokers; send emails occasionally as needed
Deliver the "USLI Experience" by demonstrating a positive and friendly attitude with every interaction
Learn foundational insurance concepts and be able to apply your knowledge to assist customers with their needs

Compensation and Benefits:

Starting hourly rate of $25.75 with eligibility for year-end pay increase and bonus
Medical and retirement benefits, including 15% profit-sharing provided by USLI and ability to contribute to 401K, are available to part-time employees who work 25 or more hours per week
Free lunch, access to an on-site gym and hundreds of personal and professional development courses
Extensive training is provided
Full-time opportunities may be available for successful candidates after a minimum of 18 months
For a comprehensive list of benefits, visit www.usli.com/careers/

Requirements:

High school graduate
Minimum of two years of customer service experience in any industry
Proficiency with computers and Microsoft Office Suite
Strong verbal and written communication skills and problem-solving capabilities
Must be able to commute to our Boise, Idaho office and work on-site
Available to work between 9:00 am and 6:00 pm MT Monday through Friday, for up to 29 hours per week with a fixed weekly schedule
Undergraduate and graduate students cannot be considered for this role, please refer to our Student Program: https://customers.usli.com/sites/studentprogram/index.html
Must be willing to travel to Wayne, Pennsylvania for the first week of on-site training and work 9:00 am to 5:00 pm ET Monday through Friday; all travel time and expenses will be covered by the company
Must be available to work 8:00 am to 4:00 pm MT Monday through Friday for the second week of employment in Boise

At USLI, our goal is to strengthen our community and culture by representing all races, genders, religions and sexual orientations.
We continue to move conversations about diversity, equity and inclusion forward to ensure every community member has a sense of belonging, a voice and a seat at the table.
Job Type: Full-time
Pay: Up to $25.75 per hour
Expected hours: No more than 29 per week
Benefits: