November 14, 2024

First Interstate Bank

Billings

FULL TIME

Home Loans Quality Control Specialist I

**If you are a current FIB employee, please apply through the Career Worklet in the

Employee Portal

This position may be located at any of the offices within First Interstate Bank's fourteen state footprint, including Arizona, Colorado, Idaho, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington and Wyoming.

What’s Important to You

We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

Accrue and use your paid time off (PTO) immediately – no waiting period – plus paid federal holidays in addition to PTO.
Child Care Assistance Program for eligible dependent(s).
We prioritize wellness by offering eligible employees a monthly stipend, toward a fitness club membership or exercise-related classes.
The health and happiness of the places we call home matter to us. Learn a little more about what we do for the
communities we serve
and why we want YOU to be a part of it.

We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #Team First Interstate.

SUMMARY

Perform requirements of the Home Loans Quality Control Program to discover errors and omissions with regards to single-family loans in order to provide accurate, effective and timely feedback to management concerning required improvements and provide accurate, effective, and timely service to the customer. Assist Home Loan Production and Servicing management with compliance related issues as necessary.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned.

Review file documentation to verify compliance with Bank, regulation, and investor requirements (conventional, FHA, VA, USDA, and state bond programs).
Make sure all documents are complete, accurate, and scanned to the file.
Compare loan documentation to loan operating system and reported HMDA data and analyze data to correct inaccuracies.
Report results of Quality Control reviews to management.
Assist the Quality Control Team Lead with the Quality Control Program for home loan origination and servicing
Monitor active pipeline to ensure loan notes meet company policies.
Maintain a thorough understanding and performs reviews to ensure all applicable lending compliance regulations are adhered to, up to and including but not limited to:
- HMDA, FCRA, REG Z, Fair Housing, ECOA, Biggert-Waters Flood Insurance Reform, and applicable state laws, lending and banking regulations

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School diploma or general education degree (GED) and one or more year’s related experience and/or training/education required. Experience with mortgage underwriting, knowledge of investors’ selling and servicing guides preferred.

Demonstrate a working knowledge of the mortgage servicing function, quality control for servicing, and compliance regulations as they relate to real estate lending. Excel knowledge required. The ability to prepare reports and memos. A background in compliance is preferred.

OTHER SKILLS

Ability to meet deadlines. Must be able to meet all requirements of the servicing and origination quality control plans accurately and timely. Ability to communicate with various levels of management, employees, and coworkers in a friendly and courteous manner.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; lift and/or move up to 10 pounds; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

COMPENSATION & BENEFITS

We offer a competitive total compensation package including base salary and benefits. The anticipated pay range for this position is $21.08 to $28.55 per year (in CO & WA), and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location. Additionally, this role is eligible to receive commission and/or incentives (as applicable). Benefits available for this position include, but are not limited to, medical, dental, vision, short-term and long-term disability benefits and life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off (new hires accrue at .069 per hours worked which equates to approximately 18 days per year inclusive of paid sick time) and up to 11 paid Federal holidays. Please note this information is provided for those hired in Colorado and Washington only, and this role is open to candidates outside of Colorado and Washington with compensation that aligns with your location. For more information regarding our benefits, please visit

https://www.firstinterstatebank.com/company/about/employee-benefits.php

**If you are a current FIB employee, please apply through the Career Worklet in the

Employee Portal