Job Opportunities in United States

Description

Health Related Social Needs (HRSN) Supervisor (WMS2/MPD) - Project
71107764
This is a project position ending on 6/30/2028.


Join our dynamic team as the Health-Related Social Needs (HRSN) Supervisor, where you will play a pivotal role in implementing Washington's 1115 Medicaid waiver (Medicaid Transformation Project, MTP 2.0). This position involves supervising a dedicated team, collaborating with key stakeholders, and managing innovative health and social service programs aimed at supporting justice-involved populations. We offer telework flexibility and a comprehensive benefits package, including health coverage, retirement options, and professional development opportunities. If you’re passionate about improving health outcomes and have a background in social services, we invite you to apply and make a difference in the lives of Washingtonians!


All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes .


About the division:
The Washington State Health Care Authority (HCA) is driving transformative health care change through initiatives like the Medicaid Transformation Project (MTP). This program focuses on improving health outcomes and reducing costs for over 2 million Medicaid enrollees statewide. The Managed Care Programs Division (MPD), in partnership with HCA’s Strategy, Policy, and Innovation (SPI) division, is charged with implementing the MTP's core operational initiatives. The position supporting this work will coordinate efforts across MPD, the Policy division, other HCA divisions, state agencies, Tribal governments, and stakeholders to ensure compliance with state and federal regulations, contributing to HCA’s mission of innovative, accessible health care.


About the position:
The Health-Related Social Needs (HRSN) Supervisor leads policy and program management efforts related to reentry healthcare and health-related social needs (HRSN) within the Medicaid Transformation Project (MTP) 2.0. This role includes developing reentry strategies for justice-involved individuals and managing the HRSN program across HCA divisions, state agencies, tribal governments, managed care organizations, and other key partners. The supervisor advises HCA leadership, supports staff in implementing the MTP 2.0 waiver for HRSN, and collaborates on solutions to complex health coverage issues. A key responsibility is maintaining relationships with national health policy organizations and CMS to ensure Medicaid eligibility and alignment with MTP 2.0 goals.


This position is eligible to telework but is occasionally required to report on-site to meet business need (Olympia, WA). The default assigned work location of all Health Care Authority (HCA) positions – both on-site and telework eligible positions – is within the State of Washington. Frequency of onsite work will vary based on business and operational needs. HCA may choose, but is not required, to support out-of-state telework on a case-by-case basis.

Duties

Some of what you will do:

• Supervise and lead a team of HRSN (MAPS 3) SMEs to implement Washington’s 1115 Medicaid waiver (Medicaid Transformation Project, MTP 2.0).
• Establish and maintain effective relationships with Accountable Communities of Health (ACHs), Managed Care Organizations (MCOs), carceral facilities, Tribal Governments, and community stakeholders.
• Supervise internal and external HRSN workstreams related to community-based coordination and operational development of the MTP 2.0 1115 waiver.
• Collaborate across agencies and divisions to develop and implement innovative HRSN programs.
• Report to leadership on HRSN program analysis capacity, identify health inequities, and develop policies to reduce these disparities.
• Conduct policy research and provide analysis and guidance for HRSN programs to division leadership, policymakers, and stakeholders.
• Supervise contract administration, development, monitoring, and compliance activities; educate the public about HRSN services. Develop policies for MTP 2.0 1115 waiver implementation in compliance with legislation, statutes, policies, and CMS terms and conditions.
• Develop and implement accountability metrics (process and outcome) for both internal and external use.
• Consult with Tribal governments, MCOs, health plans, ACHs, courts, carceral entities, and other partners to collaboratively address HRSN needs and align with reentry services.

Qualifications

Required qualifications:
Qualifying candidates will meet one of the following criteria options:


Option 1:
Master’s degree or higher in public health, public administration, social work, or a closely related field and two (2) years of the required experience below


Option 2:
Bachelor's degree in a field listed above and Four (4) years of the required experience below


Option 3:
Eight (8) years of the required experience below


The required experience includes the following:

• Professional experience in health service programs, social service programs, or Medicaid programs (i.e., Apple Health, TANF, WIC, SNAP, CPS, LTSS, etc.).
• Excellent communication, writing, and facilitation skills.
• Ability to work independently and manage multiple projects and competing priorities.
• High level of confidentiality required.

Preferred qualifications:

• One year of supervisory experience.
• Two or more years of project management experience (i.e., Lean Six Sigma, PMP Certification)
• Experience working with justice-involved populations.
• Experience drafting agency policies and procedures.
• Contract oversight and quality metrics experience.

How to apply:
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

Supplemental Information

About HCA:
Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.


There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.


What we have to offer:

• Meaningful work with friendly co-workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• Tuition reimbursement
• And free parking!

Notes:
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.


HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Lisa Fleming at (360) 725-1723 or lisa.fleming@hca.wa.gov.


The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.


E-Verify® is a registered trademark of the U.S. Department of Homeland Security.


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