General Event Staff

August 16, 2024

Wichita State University

Wichita

PART TIME

Position Details

Position Title

General Event Staff

Position Number

Z90095

Position Status

Part-Time

Regular Work Hours

Irregular, as needed for sporting events.
Evenings & weekends

Location

Wichita, KS - WSU Main Campus

Description

University Overview

Position Specific Responsibilities

Want to be involved with Shocker nation & the amazing sporting events that happen? Get an insider glimpse of all the behind the scenes efforts that occur to pull these off & make sure it is a memorable event for all involved or spectating! Join our crew of seasonal workers that assist patrons with everything at the events. We need outgoing, helpful & service-oriented people to make the magic happen. Your awareness of situations & surroundings help you stay on top of everything while your desire to have fun while helping others will make you perfect to be a part of our team that supports our athletics teams showcase their talents.

This is a temporary position for sporting events, to be present before, during & after various events.

Summary of Responsibilities

To provide customer service, assistance with parking and security related issues at WSU sporting events. Interact with customers/attendees, other event staff team members and administration as needed. Ensure a safe and fun event for all in attendance.

Essential Functions

Greet, usher, direct, usher and assist customers with needs, directions and accommodations.
Monitor interactions between customers & team members.
Manage vehicle movements and ensure safe traffic flows.
Maintain open and smooth access points and entry to building/lots.
Screening guests and belongings for safe entry to premises.
Handle and respond to customer complaints or issues.
Work with event staff team members for assigned shifts, guidance and expectations of events each time.

Commitment

Wichita State University is the only urban-serving public university in Kansas and has the most diverse student body of all the Kansas state universities. Wichita State recruits, employs, trains, compensates, and promotes regardless of age, ancestry, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, political affiliation, pregnancy, race, religion, sex, sexual orientation, or status as a veteran. Wichita State University has a clear goal in this regard: to be a university that promotes inclusive excellence at every level of our organization. We pride ourselves on being the most innovative university in Kansas, delivering the best educational experience to our students with the distinction for opening pathways to real-life learning, applied research and career opportunities that make people want to stay in Kansas. Our campus provides an experience that promotes all forms of inclusive excellence; a place to learn, work, live and play.

Requirements

Minimum Education

Preferred Education

Minimum Experience

Must be at least 18 of age.

Preferred Experience

Knowledge, Skills and Abilities

Ability to handle customer needs or assist through use of resources & in the moment problem solving.
Knowledge of appropriate cash handling and basic math skills.
Ability to assist with mis-understandings including frustrated or disgruntled customers.
Familiar with all basic driving and parking laws.
Comfortable with aiding individuals with physical & mental disabilities.
Ability to be exposed to seasonal elements for extended periods of time.

Licenses, Certificates and Registrations

None

Sponsorship

No, due to budget constraints, the University will not sponsor applicants for employment authorization for this position.

User Export Compliance

No export control requirement.

Additional Information

Special Instructions

Applications being accepted up to October.

Department Information

Department

8068-Charles Koch Arena

Salary Information

Pay Information

$11-15/hr (depending on assignment)

Overtime Eligibility

Yes

Eligible for Shift Differential?

Benefits Eligible?

Benefit Information

Requisition Details

Posting Date

08/16/2024

Closing Date

10/01/2024

Proposed Start Date

Physical Demands

Physical Requirements

Physical Requirements

Ability to remain in a stationary position. Frequently 60-90%
Ability to move, transport, and/or deliver items, supplies, or equipment. Frequently 60-90%
Ability to position self to clean designated areas, equipment and items. This includes but is not limited to the ability to clean in confined, elevated, and loud noise spaces. Frequently 60-90%
Ability to communicate with others and accurately exchange information. Frequently 60-90%
Ability to move or traverse across campus, within buildings and offices, and across external environments. Frequently 60%-90%
Ability to communicate with others and accurately exchange information. Frequently 60%-90%

Physical Weight Category

Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force to constantly move objects.

Additional Physical Demands

Physical Demands

Atypical Physical Job Requirements