Job Opportunities in United States


November 6, 2024

EA Team Inc.

Cincinnati

CONTRACT


Functional CRM Consultant

Job Description:
Job Title: Functional CRM Consultant
Location: Cincinnati , OH
Duration: Long term Contract
What responsibilities are common for CRM Consultant jobs?
  • Work closely with internal stakeholders to build best in class CRM marketing campaigns.
  • Collaborate with team members to create a holistic CRM strategy
  • Analyze email marketing results and enacts measures for improvement.
  • Further, own segmentation strategy, technology, research, and initiatives to improve the customer experience.
  • The Director of CRM and life cycle Marketing is responsible will drive the vision and strategy for our CRM efforts to engage customers and deliver business growth.
  • Train the sales team on new processes, create documentation and usage guide.
  • The Senior CRM Analyst role will work with other CRM Analysts to analyze business processes and identify opportunities to apply technology and improve efficiencies, while promoting best practices.
  • Oversee email testing and inbox rendering. ensures viewability and performance across all major email clients and devices.
  • Develop, execute and sustain email address acquisition program. identify unique acquisition opportunities and provide regular reporting on acquisition efforts.
  • Develop and document policies, procedures and standards relating to database management.
  • Responsible for supplementary revenue generation email programs including cart abandonment, upgrade program behavioral targeting.
  • Coordinate targeting strategies for customer acquisition and retention to drive incremental sales, ROI and customer engagement.
  • Use data and insights to hyper-personalize experiences and optimize in real-time.
  • Manage team of specialists who will execute day to day campaigns.
  • Facilitate formal email approval process and collects feedback from internal and external stakeholders.
  • Provide reporting on a property and portfolio-wide level via monthly, quarterly, semi-annually and annual cadences.
  • Seek guidance and direction as necessary for performance of duties.
  • Analyze campaign performance to quantify success and/or identify potential opportunities.
What are the typical qualifications for CRM Consultant jobs?
  • Bachelor's or Graduate's Degree in business, computer science, information systems or software engineering, or equivalent experience.
  • Prior consulting experience.
  • Comfortable with client interaction and leadership roles.
  • Fluent in business process analysis and requirements analysis.
  • Will strive for workforce optimization.
  • Fluent in applicable software, systems, and processes, such as XML, CPQ and APIs.
  • A collaborator and critical thinker with sound attention to detail and prioritization skills.
Job Type: Contract
Pay: Up to $60.00 per hour
Schedule:
  • Monday to Friday
Experience:
  • CRM implementation: 8 years (Required)
Work Location: In person

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