Job Description: Job Title: Functional CRM Consultant Location: Cincinnati , OH Duration: Long term Contract What responsibilities are common for CRM Consultant jobs?
Work closely with internal stakeholders to build best in class CRM marketing campaigns.
Collaborate with team members to create a holistic CRM strategy
Analyze email marketing results and enacts measures for improvement.
Further, own segmentation strategy, technology, research, and initiatives to improve the customer experience.
The Director of CRM and life cycle Marketing is responsible will drive the vision and strategy for our CRM efforts to engage customers and deliver business growth.
Train the sales team on new processes, create documentation and usage guide.
The Senior CRM Analyst role will work with other CRM Analysts to analyze business processes and identify opportunities to apply technology and improve efficiencies, while promoting best practices.
Oversee email testing and inbox rendering. ensures viewability and performance across all major email clients and devices.
Develop, execute and sustain email address acquisition program. identify unique acquisition opportunities and provide regular reporting on acquisition efforts.
Develop and document policies, procedures and standards relating to database management.
Responsible for supplementary revenue generation email programs including cart abandonment, upgrade program behavioral targeting.
Coordinate targeting strategies for customer acquisition and retention to drive incremental sales, ROI and customer engagement.
Use data and insights to hyper-personalize experiences and optimize in real-time.
Manage team of specialists who will execute day to day campaigns.
Facilitate formal email approval process and collects feedback from internal and external stakeholders.
Provide reporting on a property and portfolio-wide level via monthly, quarterly, semi-annually and annual cadences.
Seek guidance and direction as necessary for performance of duties.
Analyze campaign performance to quantify success and/or identify potential opportunities.
What are the typical qualifications for CRM Consultant jobs?
Bachelor's or Graduate's Degree in business, computer science, information systems or software engineering, or equivalent experience.
Prior consulting experience.
Comfortable with client interaction and leadership roles.
Fluent in business process analysis and requirements analysis.
Will strive for workforce optimization.
Fluent in applicable software, systems, and processes, such as XML, CPQ and APIs.
A collaborator and critical thinker with sound attention to detail and prioritization skills.
Job Type: Contract Pay: Up to $60.00 per hour Schedule: