Job Opportunities in United States

Job Description

• Assist the Executive Officer 3 with overall program management of the Students First Act Education Savings Account (ESA) program. Contribute to the development of implementation plan details, evaluation methodologies, and all aspects of the program/project, including with Department staff with ESA related responsibilities. Contribute to the creation of procedures for implementation and evaluation internal to the Department and external to the third-party administrator of the ESA accounts. Reports to the program administrator and bureau chief regarding program needs or implementation issues.
• Coordinate, interpret, and confer with parents and marketplace vendors regarding program rules and requirements. Work with families regarding initial eligibility questions, including researching appeals and making recommendation of eligibility to the program administrator and bureau chief, and other program issues throughout the year. Review initial vendor marketplace applications and each subsequent product application to ensure each are allowable per statute and make a recommended decision to the program administrator and bureau chief. Provide technical assistance to escalated issues from ESA participants and marketplace vendors regarding program rules and requirements and statutory allowances. Prepare reports and compile educational data as needed or requested.
• Assist with daily audit work to ensure expenditures from the $180 million annual ESA appropriation fully passes auditing requirements.
• Maintain program information for families, nonpublic schools, vendors, and other interested parties including, but not limited to, updating all guidance documents, ensuring information on the ESA web page is up-to-date and robust, including parent FAQs, nonpublic school FAQs, and vendor FAQs. Maintain and use email lists for govdelivery, nonpublic school program contacts, and parents of ESA participants to communicate with participants.
• Support the Department priorities through participation at meetings and performing other duties as assigned.

• Passion for pursuing common goals in pursuit of public service
• Strong written and verbal communication skills with ability to present information to diverse stakeholders, creation and maintenance of reports, guidance, and written resources
• Ability to manage self in relation to prioritization and time management
• Conflict resolution and interpersonal skills
• Desire to work with diverse teams and stakeholders

• Public programs and/or project management support and reporting experience
• Ability to keep multiple projects moving forward at the same time and meeting deadlines
• Experience being detail-oriented with ability to apply established procedures and requirements into practice with speed and accuracy
• Customer-orientation
• Solution-focused
• Professional and courteous
• Experience managing, evaluating, and summarizing data
• Lead communication with members of the public on behalf of a public agency
• Proficiency with Microsoft office software applications, e.g. word processing, spreadsheets, and ability to learn other custom software applications

• Opportunities to make a widespread difference in the lives of children, their families, and Iowa communities
• Collaborative, positive work environment
• Talented and passionate work colleagues that will help you learn and grow
• Opportunities to collaborate with experts from around the country
• Employee discounts from a variety of vendors
• Competitive salary and benefits package:

Minimum Qualification Requirements