Job Opportunities in United States

JOB
This position is responsible for performing mid-level human resources management work specializing in employee relations, EEO, and training and development. Work is performed under the general supervision of the Unit manager, who reviews the work for compliance with applicable, legislations, rules and regulations and guidelines.

EXAMPLE OF DUTIES
DUTIES (NOT ALL INCLUSIVE)Conducts interviews of charging party, responding party and witnesses, who have filed complaints and/or grievances and investigate matters.Obtains and organize facts presented by clientele necessary to clarify issues, discuss issues, and resolve misunderstandings if they exist (during the informal stage of a complaint).Conducts fact finding to locate and obtain necessary documentation materials in connection with informal resolution of a complaint.Handles EEO case, identify the issues, and apply the relevant personnel regulations and principles.Prepares factual narrative statements, cases assigned and processed, recommendations and other pertinent information to generate administrative reports.Reviews existing processes, participates in process improvement initiatives and implementation of innovated ideas.Conducts employee workshops and training sessions.Markets available training opportunities to assist employees and provides the necessary information.Prepares correspondence, surveys, reports, manuals and develop or revise forms.Provides research, data gathering, and summarization for annual reports.Cross-trains with other members of the Human Resources staff to learn processes and procedures and be able to serve as a backup, in the absence of other employees.Provides follow-up to the agency to ensure recommendation(s) are implemented within established timelines.Performs other related work as required.

SUPPLEMENTAL INFORMATION
FACTOR 1-KNOWLEDGE REQUIRED BY THE POSITIONBasic knowledge of complaint procedures, EEO principles and terms;Basic knowledge of federal and local employment laws, including Title VII, ADA, FMLA and FLSA;Skill in effective verbal and written communication;Skill in providing quality customer service in a courteous and professional manner;Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts;Skill in effective interaction with staff at all levels of the department and other agencies and organizations;Skill in meeting deadlines;Skill in identifying, researching and compiling information;Skill in knowing how to find information and identifying essential information;Skill in interpreting, analyzing and explaining policies and procedures;Skill in making independent, sound, timely decisions;Skill in analyzing information and data;Skill in using MS Word, Excel, Power Point and Outlook;Ability to work as a member of a team, accept recognition and constructive criticism;Ability to work independently with little or no supervision;Ability to prepare and deliver presentations;Ability to effectively demonstrate negotiation and facilitation skills;Ability to be detailed oriented and have a high degree accuracy;Ability to maintain confidentiality of sensitive information;Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities;Ability to maintain professional composure under stressful conditions;Ability to listen empathetically, ask relevant questions and abstract facts from conversations and interviews;Ability to identify and resolve employee relations problems, to counsel employees and managers on sensitive issues;Ability to manage multiple assignments and to plan, coordinate and report on projects and events;Ability to conduct manual labor, including lifting supplies and materials up to 25lbs.