Director of New Park Openings

September 4, 2024

Sky Zone

FULL TIME

Full-time, Remote

As the premier leader in indoor active entertainment in the United States, Sky Zone owns, operates and franchises over 270 parks. We have over 500,000 members and more than 60 smile-inducing attractions, making it the active play destination for kids and kids at heart!

We specialize in hosting the most memorable celebrations through thousands of unforgettable birthdays, team, and school parties every year and have been recognized as a top franchise organization in Franchise Times’ Top 400 and Fast & Serious lists, as well as the Entrepreneur’s Franchise 500.

JOB DESCRIPTION

POSITION OVERVIEW

At Sky Zone, as the Director of New Park Openings you are responsible for overseeing the planning, coordination, and execution of all new Park openings. As a dynamic leader reporting to our VP of Operations Services, you have demonstrated experience managing multiple projects simultaneously, working cross-functionally with various departments, and ensuring that each new Park launch meets Sky Zone’s standards for quality, timeliness, and profitability.

RESPONSIBILITIES

Strategic Planning: Develop and implement strategies for new Park openings in alignment with the company’s growth objectives.

Project Management: Lead and manage the “final mile” of New Park Opening Process to ensure all cross functional task and items are being completed and ensuring proper deployment of the Operational Readiness and training teams are on site to support the opening.

Cross-Functional Coordination: Collaborate with development, franchisees, Owned & Operator Park Leadership, Franchise Support, Technology, People & Culture, Marketing, Technology, Finance, Food & Beverage, and Legal to ensure seamless execution of Park openings.

Budget Management: Develop and manage budgets for new Park openings, ensuring projects are completed within financial constraints.

Timeline Management: Create and manage detailed project timelines, ensuring all milestones are met and Parks open on schedule.

Quality Control: Ensure all new Parks meet company standards for design, layout, customer experience, and operational excellence.

Staff Training and Development: Collaborate with the Operations, Training and Development, and People & Culture teams on the recruitment, training needs, and development of new Park teams to ensure they are prepared to deliver exceptional customer service from pre-opening training to grand opening.

Vendor Management: Manage relationships with external vendors and contractors to ensure timely and cost-effective delivery of goods and services.

Performance Analysis: Monitor and analyze the performance of new Park openings, providing feedback and recommendations for continuous improvement.

QUALIFICATIONS

Education: Bachelor’s degree in business administration, Park Management, or a related field. MBA is a plus.

Experience:

Minimum of 7 years of experience in the service industry, specifically within a high-growth franchise environment, leading field-based teams focused on openings and driving unit growth through process improvements. Relevant industries include Family Entertainment, Restaurants, Retail, or Fitness.
At least 5 years of experience leading teams and driving process improvements is required.

Skills:

Strong project management skills with a proven track record of successfully opening new locations or markets
Cross-functional relationship building and follow-up.
Excellent leadership and team management skills.
Exceptional organizational and multitasking abilities.
Strong financial acumen and budget management experience.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced, dynamic environment.
Proficiency in Microsoft Office Suite, Fran Connect, project management tactics and software.
Travel: Ability to travel up to 50%

PHYSICAL REQUIREMENTS

Position requires the ability to remain stationary at a desk for extended periods of time.
Ability to move around and position self appropriately during park visits and openings.
Ability to lift a minimum of 20 lbs.

Compensation: $130-150k + plus bonus potential based on qualifications, experience, and performance; competitive benefits package including medical, dental, and 401k with company match.

Circus Trix and all its brands are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members.

We regret to inform you that this job opportunity is no longer available