Job Opportunities in United States
September 10, 2024
Lincoln Financial
Radnor
Contracts Service Processor
Date: Sep 9, 2024
Primary Location: Radnor, PA, US
Company: Lincoln Financial
Primary Location: Radnor, PA, US
Company: Lincoln Financial
Alternate Locations: Work from Home
Work Arrangement:
Remote : Work at home employee residing outside of a commutable distance to an office location.
Relocation assistance: is not available for this opportunity.
Requisition #: 73634
The Role at a Glance
The Group Protection Operations Team will help you grow your group benefits knowledge and establish strong partnerships (internally/externally) while working in this fast-paced environment.
As a Contracts Service Processor for Group Benefits, you will be responsible for producing new business policies and Administrative Services Only/Advise to Pay (ASO/ATP) agreements for mid-large customer cases. You will also handle amendments and in force policy and agreement change requests that may involve customized provisions/language. This opportunity will provide the ability to grow within the group insurance industry while gaining new skills and building strong working relationships. If this sounds like a role for you, please read on!
What you'll be doing
- You will provide a diverse range of information and perform a diverse range of tasks/transactions related to common programs and services.
- You will produce contracts for smaller, more routine cases, typically involving 1 or 2 lines of coverage.
- You will handle amendments and in force change requests involving routine changes.
- You will validate completeness of case/request information submitted; reaches out to appropriate stakeholders to clarify as needed.
- You will review requests not-in-good-order (NIGO) to obtain critical information and prescreens amendment submissions prior to sharing with other team members.
- Based on case/request details, you will select appropriate language/provisions to generate documentation such as: contracts, certificates, and administrative letters.
- You will ensure generated documentation is compliant with state and federal regulations, underwriting guidelines, and company policies. You will build and maintain business relationships through effective communication via email, phone with internal/external stakeholders in a customer centric and professional manner.
What we’re looking for
Must haves:
- High School diploma or GED or minimum Associate degree in lieu of required experience.
- 2 - 3 Years of insurance operations experience directly aligned to the specific duties for this role OR for candidates with an Associate degree or above, 0-1 year of insurance operations experience directly aligned to the specific duties for this role.
Nice to haves:
- ARDIS and/or Converge experience.
- Ability to articulate/alter provisions – comfortable with contract language
- Strong analytical and problem-solving skills
- Ability to be consultative with internal/external stakeholders
- Contract Administration or insurance operations experience Ability to work with others in a team environment.
Application Deadline
Applications for this position will be accepted through November 9, 2024, subject to earlier closure due to applicant volume.
What’s it like to work here?
At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
What’s in it for you:
-
Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.
-
Leadership development and virtual training opportunities
-
PTO/parental leave
-
Competitive 401K and employee benefits
-
Free financial counseling, health coaching and employee assistance program
-
Tuition assistance program
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A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
-
Effective productivity/technology tools and training
The pay range for this position is $22.21 - $28.85 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.
About The Company
Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at Lincoln Financial.com.
Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Follow us on Facebook, X, Linked In, and Instagram. For the latest company news, visit our newsroom.
Be Aware of Fraudulent Recruiting Activities
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.
Additional Information
This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.
Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.
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