Cloud Administrator

September 20, 2024

Velocity Risk Underwriters, LLC.

Birmingham

FULL TIME

Who We Are
We are a distinctive MGA/ carrier hybrid specializing in excess and surplus lines for the US specialty property market. We align risk with capital, addressing market challenges head on! Our strategy is to pioneer solutions that enable property and business owners to access global capital sources, particularly in underserved areas. Collaborating with brokers, agents, and leading industry capital providers, we blend multi disciplinary human expertise with cutting-edge data analytics to deliver unparalleled underwriting services and exceptional claims management.
Who You Are
As a Cloud Administrator, you will be responsible for the day-to-day operational efficiency of Velocity’s cloud infrastructure and services ensuring it meets the needs of the business. You will develop, enforce and update policies for how employees and users access cloud services, monitoring efficiencies and usage, and assessing the immediate needs of capacity or updates. In addition to the day-to-day cloud operations responsibilities, you will partner with the Cloud Engineer(s) and IT leaders to ensure that all the Velocity systems are integrated and working seamlessly.
What You'll Do

Problem Solving with both a logical and creative approach – Able to identify, analyze, and solution through day-to-day technology problems applying logic and pragmaticism with a creative lens for innovation.
Organization and prioritization ability – able to recognize time sensitivity and adapt accordingly without jeopardizing projects due to a focus on task organization.
Customer-service oriented – approaching people with a professional and empathetic desire to help.
Time management and flexibility – able to shift and adjust daily activities according to business needs without “dropping a ball” and able to flex a schedule for emergencies sometimes at windows outside normal office hours.
Collaboration and a spirit of Camaraderie

What You'll Need
Education

Bachelor’s degree or equivalent professional or educational experience

Experience

Managing cloud-based infrastructure, including virtual machines, storage solutions, and networking components. Ensure the infrastructure is optimized for the cloud and it meets the organization’s requirements.
Monitor the performance of cloud infrastructure, diagnosing and troubleshooting issues utilizing basic scripting and Power Shell knowledge to make necessary changes to optimize not only cloud system performance but enhance and streamline workflows and automations within the environment.
Work closely with others in the IT department to collaborate on projects to release new updates, automate, streamline, and perform more advanced coding and development operations.
Report, triage, escalate, and resolve technical support issues within the virtual machine and cloud environment, but also assisting with support on general Technology equipment and issues.
Identify and document or update SOPs to keep appropriate support documentation on processes, systems, and user guides for better communication and team efficiency.

Skills

Scripting experience / Basic programming skills
VMWare Experience: v Sphere, v Center, Horizon View
Experience and/or exposure to cloud-based platform solutions, preferably Azure
Knowledge and technical experience with Microsoft Windows Desktop and applications (O365) as well as Microsoft Windows Servers applications (SQL, SCCM, AD)
Working knowledge of network services such as DHCP, DNS, NTP, SMB, SAML – Comp TIA Net+ Certification or equivalent highly preferred

Additional

Experience in the P&C insurance industry is highly desirable.

What We Offer
Benefits

Health, Vision, and Dental (100% Premiums Paid by Velocity)
Health Savings Account with Employer Contributions
Flexible Time Off Policy
Paid Holidays
401k
Voluntary Life
Paid Parental Leave

Perks

Gym Membership Reimbursement
Commuter Reimbursement (For Select Offices)
Daily Lunch Stipend
Education Reimbursement
Employee Equipment Reimbursement

Culture Index Survey
At Velocity, we participate in a survey to better understand our candidates and the traits that make them unique! Please complete this survey to continue in our application process.Velocity Risk provides equal opportunity to everyone, and we do not tolerate discrimination or harassment to anyone.
Velocity Risk participates in E-Verify. https://e-verify.uscis.gov/web/media/resources Contents/E-Verify_Participation_Poster.pdf
Job Type: Full-time
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