Job Opportunities in United States


November 15, 2024

SPS-North America

Portland

FULL TIME


Client Services Associate/Legal Records Associate

Come explore the Power of Possibility with a career at SPS!
We have an excellent opportunity for an experienced Client Services Associate/Legal Records Associate to come grow with our team in Portland, ME! This full-time position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop. We are a cross functional team looking for someone eager to make a lasting contribution!
SPS offers a competitive benefits package including offerings of: paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet insurance, EAP, and a 401K with company match.
Schedule: Typically Monday - Friday, 8:00 AM - 4:30 PM
What you will be doing:
  • Evaluate current active records system for compliance by taking inventories and reviewing information retrieval needs.
  • Monitor and listen to customers to understand inquiries and requests in order to provide accurate information about the firm's records and prompt assistance.
  • Coordinate information creation, receipt, storage retrieval and disposition.
  • Prepare new files within the records system guidelines.
  • Supporting the onsite business center, which may include: office supply stocking, conference room setup up, pantry inventory, or light facilities, or mail.
What we need from you:
  • High School Diploma or equivalent.
  • 1-year experience in law firm records management or similar experience.
  • Previous experience utilizing legal-specific records management systems – (Legal Key) Records Management System preferred.
  • Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel etc.
  • Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc.
  • To be able to work both independently and in a team setting successfully.
  • The capability to use/learn technology such as: handheld scanners, Adobe/Word, email, professional messaging (Teams, Slack, Google).
  • An ability to be bright, articulate, and neat in appearance.
About Us
SPS is a global outsourcing organization that offers both business and document processing services. Our clients are Fortune 500 companies in sectors such as advertising, investment banking, corporate, fashion, finance, law, and other professional services SPS operates in more than 15 countries worldwide providing specialized workplace support functions in areas such as Administrative, Information Technology, Mailroom, Document Production, and other Guest Services.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that leads to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
This job posting is a snapshot and not designed to cover all duties assigned to this position. A full job description can be found on our company website. www.spsglobal.com
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
  • 401(k)
  • 401(k) 3% Match
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
Application Question(s):
  • Do you have any experience in using Legal Key and/or i Manage? If you do for how long is your experience.
  • If you do not have any experience with Legal Key or i Manage, what tools do you use and for how long?
Education:
  • High school or equivalent (Required)
Experience:
  • Heavy lifting: 2 years (Required)
  • Law office: 3 years (Required)
  • Client services: 3 years (Required)
  • Microsoft Office: 3 years (Required)
  • Records management: 3 years (Required)
  • Inventory management: 3 years (Required)
  • Communication skills: 2 years (Preferred)
  • Attention to detail: 1 year (Preferred)
Ability to Commute:
  • Portland, ME 04122 (Required)
Ability to Relocate:
  • Portland, ME 04122: Relocate before starting work (Required)
Work Location: In person

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