Job Opportunities in United States
November 14, 2024
Precision Tax Relief
Coeur d'Alene
FULL TIME
Client Service Specialist - Full Time and Part Time Positions Available!
Ready to Make an Impact? Join Us as a Client Service Specialist!
We’re on the lookout for Client Service Specialists to join our team in Coeur d'Alene—and we have both full-time and part-time opportunities available! Whether you're interested in a standard 9-to-5 or need more flexibility, we’ve got the perfect shift for you.
Full-Time & Part-Time Shifts Available:
Compensation: $20/hour plus annual bonuses
Benefits include:
Position Summary: As a Client Service Specialist, you'll be the heartbeat of our Client Services team, ensuring smooth operations and a seamless experience for both our professional team and our clients. You'll handle a variety of tasks including inbound sales calls, online chats, document processing, and more—all while working independently and efficiently. If you’re passionate about delivering top-notch service and enjoy a fast-paced environment, this role is perfect for you!
Key Responsibilities:
HIRING PROCESS: Submit Resume and Cover letter to careers@precisiontax.com.
Please note that only qualified candidates will be contacted for a phone interview, and pre-employment screening requirements, including online assessments, will apply. Shortlisted candidates will proceed to in-person interviews, with contingencies such as criminal background checks and reference checks.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
We’re on the lookout for Client Service Specialists to join our team in Coeur d'Alene—and we have both full-time and part-time opportunities available! Whether you're interested in a standard 9-to-5 or need more flexibility, we’ve got the perfect shift for you.
Full-Time & Part-Time Shifts Available:
- Location: Coeur d'Alene Office
- Full-Time: 30 - 40 hours per week OR Part-Time: 20 hours per week
- Call Center Experience? Not required, but definitely a plus!
Compensation: $20/hour plus annual bonuses
Benefits include:
- Free medical, dental, vision, life insurance, and LTD for employees.
- Immediate 401(k) vesting with a 4% employer match after 6 months of full-time employment.
- Starting with 3 weeks of annual PTO, with an additional week after 1 year.
- Casual and friendly work environment.
- Access to group fitness and yoga classes up to 5 times per week.
- Monthly community volunteer opportunities.
- Dog-friendly office
Position Summary: As a Client Service Specialist, you'll be the heartbeat of our Client Services team, ensuring smooth operations and a seamless experience for both our professional team and our clients. You'll handle a variety of tasks including inbound sales calls, online chats, document processing, and more—all while working independently and efficiently. If you’re passionate about delivering top-notch service and enjoy a fast-paced environment, this role is perfect for you!
Key Responsibilities:
- Building rapport with clients and directing calls professionally.
- Handling sales inquiries through various channels.
- Providing personalized client attention and assigning cases.
- Coordinating client intake documents accurately.
- Contacting sales leads and seeing appointments for sales consultants.
- Developing expertise in company products and providing phone support.
- Welcoming visitors with a friendly demeanor.
- Experience: Minimum 2 years of recent customer service experience. Call center experience preferred!
- Education: AA or higher degree in Accounting, Business, or Finance preferred.
- Skills: Accurate typing at 50+ wpm, advanced MS Office skills, and experience with office machinery.
- Attributes: Strong problem-solving skills, excellent presentation abilities, and a positive, "Can Do!" attitude. Ability to handle a high volume of calls and tasks efficiently.
- Availability: Full-time availability, including core business hours, with flexibility for extended hours during peak periods.
- Growth Opportunities: Continuous learning and professional development.
- Meaningful work: You'll have the opportunity to assist clients in resolving financial crises, bringing peace and order to their lives.
- Team Environment: Supportive, collaborative team culture.
- Work-Life Balance: Full-time hours with a commitment to manageable workloads.
HIRING PROCESS: Submit Resume and Cover letter to careers@precisiontax.com.
Please note that only qualified candidates will be contacted for a phone interview, and pre-employment screening requirements, including online assessments, will apply. Shortlisted candidates will proceed to in-person interviews, with contingencies such as criminal background checks and reference checks.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) 4% Match
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
- Yearly bonus
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Can you type at least 50+ words per minute?
- Customer service: 2 years (Required)
- Coeur D Alene, ID 83814 (Required)
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