Claims Mailroom Support Associate

September 10, 2024

Delta Dental of Arizona

Scottsdale

Description:

Delta Dental of Arizona, the state’s #1 dental and vision insurance company, is looking for a Mailroom Support Associate to manage the inflow of mail for the company. Attention to detail and managing deadlines are core responsibilities.

About you
You DO sweat the small stuff, and it shows in the high quality of your work. "Fast" is your favorite pace, because once you've mastered a process, you're efficient and precise. You seize opportunities to proactively problem solve and anticipate obstacles before they can slow you down. Everything from your sock drawer to your garage is clean, organized, and labeled appropriately.

You get the job done, and you get it done right. You're also able to lift 35 pounds or more with ease.

Sound about, right? If so, we've got a job for you.
This is a part-time, in-office position with hours Monday through Thursday, 12pm – 5 pm. Starting pay for this position is between $16-17 per hour.
Essential Functions

Retrieve mail from building mailroom daily/sign any documents as needed.
Open envelopes and separate claims/documents in accordance with the claims sorting and record handling policy. Batch claims by applicable categories and scan to ICS using Kodak scanner as needed.
Scan physical documents/claims into the claims routing system while adding specific data to the file for correct file placement.
Route electronic files to the appropriate departments/entities within proper document and claims processing protocols.
Review electronic files to determine what claims data may be entered and entering the data directly into the claims system.
Provide Front lobby coverage, greet any walk-ins or sign in any guests for appointments etc., as required.
Complete twice daily internal mail pickup and routing for all associates/associates mailboxes.
Organize scans (consultant Reviews, eligibility and Images for scan only) into properly labeled storage boxes in storage areas.
Assist facilities supervisor in ordering and restocking office supplies daily.
Work closely with the facilities supervisor on special projects as well as ongoing print/shipping support requests when necessary.
Assist with special projects as assigned by management. Other functions may include copy requests, delivery, shipping and office supply inventory.

Requirements:

High school diploma or equivalent required

Some experience with typical office equipment such as copiers, computers and basic business applications
Extreme attention to detail is required
The ability to lift up to 35 pounds and sit or stand for long periods of time is required
Superior written and verbal communications skills are required

About Us
Delta Dental of Arizona’s vision is simple; healthier lives for everyone. That’s why we’ve made it our mission to create a path to better health and wellness. We’re a dental and vision healthcare provider with a foundation that has awarded millions in grants to organizations who care for our most vulnerable residents by offering the dignity and hope that a healthy smile brings.
Our employees enjoy a culture that embraces collaboration, service, integrity, and inclusion. At less than 140 employees, we cultivate a work community where all employees are known by name, and everyone’s contributions are visible, noticed, and celebrated. We provide flexible schedules and hybrid work options when possible. Our employees have a lot to smile about!
Delta Dental of Arizona has a mandatory COVID-19 vaccination policy that is currently suspended. The policy may be periodically reinstated for the protection of employees at the discretion of the Company. For example, reinstatement may be considered in response to CDC or Maricopa County guidance for safety in the workplace. We wanted to make you aware of the policy so you can make an informed decision regarding your application for this position.

We regret to inform you that this job opportunity is no longer available