Under the direct supervision of the Employee pharmacy pharmacist, accurately operates the cash register for collection of cash and charges on prescriptions.
Must reconcile/record monies, trouble shoot register problems.
Accurately and efficiently place prescriptions ready for sale/pickup into the hanging bag system.
Deliver medications to patients if directed by pharmacist.
Accurately perform prescription intake process.
Request updated patient contact information and allergies when Pioneer RX system indicates.
Maintains a clean, orderly work station.
Refers complaints and issues to Pharmacist for resolution.
Demonstrates knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs.
Included within this role assignment is the responsibility to be a positive role model for all peers always reflecting the WE CARE philosophy.
Performance Expectations:
Demonstrates effective communication skills and interaction with staff.
Demonstrates excellent customer service skills.
Maintain clean and sanitary work area.
Demonstrates knowledge of sales clerk/cashier duties, ability to run cash register, make change as needed and balance at end of shift.
Demonstrates basic understanding of Pioneer RX system as it relates to cashier duties.
Demonstrates ability to answer phone and take messages.
Demonstrates ability to follow direction of pharmacist.
Demonstrates ability to accurately and efficiently place prescriptions ready for sale/pickup into hanging bag system.
Qualifications:
Education/Skills: High school diploma or equivalent preferred but not required.
Work Experience: None - On the job training provided
Mental Demands: Must deal with customers in a friendly and helpful manner even when customers are difficult to deal with.