Job Opportunities in United States

The Department of Transportation and Public Facilities (DOT&PF) Alaska Marine Highway System is looking for a Dispatcher to help us Keep Alaska Moving!

Our Dispatchers work in a team-oriented, fast-paced environment. They are responsible for scheduling and dispatching licensed and unlicensed employees on our vessels, assisting staff with various questions, and will serve as a resource for collective bargaining agreements.
Our organization, mission, and culture:
The State of Alaska Department of Transportation and Public Facilities’ mission is to Keep Alaska Moving. We are working toward a modern, adaptable, flexible transportation system that will be resilient as we tackle our challenges. We believe collaboration, communication, and coordination increase our ability to succeed. Creating teams that are focused on results, working together, leveraging resources across our department, with community and private sector partnerships, increases our ability to accomplish our mission and serve Alaskans.
The benefits of joining our team:
Joining the Alaska Department of Transportation & Public Facilities (DOT&PF) offers an array of benefits, with career growth opportunities at the forefront. As an integral part of Alaska's infrastructure development and maintenance, DOT&PF provides employees with a dynamic and diverse work environment where they can continually enhance their skills and climb the career ladder.
The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/.
The DOT&PF core values are integrity, excellence, and respect. We support an environment focused on teamwork and collaboration to achieve results. We succeed in achieving our transportation mission through building credibility with our customers, stakeholders, and the public. A successful candidate will have sound judgment, decision-making, and a strong ethical and professional conduct history.
The working environment you can expect:
This is a shoreside office position. If filled in Ketchikan, the position will be located at the AMHS Headquarters, 7037 North Tongass Highway in Ketchikan.
Southeast Alaska is a land of snow-capped mountains, the Pacific Ocean, and the largest national forest in the United States (Tongass). Old-growth trees in a temperate rain forest create clean air and clean water, as well as many opportunities for adventure. The local trails offer endless choices for getting into the woods or climbing mountains. Water-lovers enjoy ocean boating, diving, paddle boarding, and even surfing. There are rivers for white-water rafting and lakes, ocean and rivers for fishing. Locals and visitors avail themselves of the many cabins and camping options in and around Juneau. Winter brings a host of nordic and back country skiing possibilities. Southeast Alaska has an amazing array of cultural opportunities. Folk Festivals, Jazz and Classics, and Symphony bring a variety of world-class music every year. There are museums, professional theaters, and many art galleries. All of these things contribute to a quality of life that is highly prized by those who live in Southeast Alaska.
Who we are looking for:
To be successful in this position, a candidate will need to possess the following knowledge, skills, and abilities:

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.
• Labor Relations: Knowledge of laws, rules, regulations, case law, principles, and practices related to negotiating and administering labor agreements.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Minimum Qualifications

Graduation from high school or the equivalent and one year of advanced clerical experience equivalent to a Human Resource Assistant, Administrative Clerk 3 or Accounting Clerk 2 with the State of Alaska.

Substitution:
One year of postsecondary education (32 semester hours or 48 quarter hours equal 1 year) from an accredited college or university in any field may substitute for the required experience.

Special Note:
High school graduation “equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course of 480 class hours (16 weeks at 30 hours per week); 3) six months of work experience performing duties related to office or clerical support; 4) twelve months of work experience involving some routine tasks related to office or clerical support; 5) highest grade of school completed plus any kind of work experience which totals 12 years; or 6) acceptance in full standing by an accredited college or university.

Additional Required Information

At time of interview applicants are requested to submit:

• Copies of last two (2) performance evaluations; and
• Three (3) professional references with current contact information (phone number or email address)

Contact Information

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • The following employee groups are under Alaska Care Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.
    • AVTEC
    • Confidential
    • Correctional Officers
    • Marine Engineers
    • Mt. Edgecumbe Teachers
    • Supervisory
    • Unlicensed Vessel Personnel/Inland Boatman's Union
    • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

• Group-based insurance premiums for
  • Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)
• Employer contribution into a defined benefit or defined contribution program (current employees)
• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
• Option to enroll in the Alaska Deferred Compensation Program
• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served
• Twelve (12) paid holidays a year