Job Opportunities in United States
July 23, 2024
New Mexico Highlands University
Las Vegas
Administrative Aide I
The Office of Student Recruitment & Undergraduate Admissions is part of the Office of Strategic Enrollment Management at New Mexico Highlands University. Our team works with prospective students and their families to help make their university search go as smooth as possible. We help students select a university that is right for them and ensure they feel more at home from the first day of classes here at Highlands. We also offer customized campus tours to prospective students. We process all undergraduate admission applications. It is our mission to assist Highlands University in achieving academic excellence by encouraging student success.
General Job Description Specific Duties
The incumbent in this position will be responsible for serving as the primary point of contact for prospective students, parents/support networks, and college & career counselors inquiring about university recruitment processes and admissions statuses. Answers questions in person, via the internet, U.S. mail or by phone regarding college policies and procedures related to recruitment and admissions. Coordinates with other student service areas to facilitate the consistent delivery of enrollment management services such as academic support, financial aid and scholarships. Refers inquiries to appropriate college resources, academic programs and student support service units. Provides service to a diverse population including non-native speakers, international students, high school students and other community members whose needs and interests vary.
Minimum Qualifications Preferred Qualifications
- Assisting office staff with processing admissions applications from prospective students received via the internet, fax and U.S. mail or in person and assists students by directing them to and informing them about the next steps in the student enrollment process;
- Creates student master files by entering information from the admissions application into the Banner student module. Searches the system prior to entering information to verify students are new to avoid duplicate records. Notifies Admissions Specialist when duplicate records are discovered. Update student records by making changes to address, residency, student program, and major;
- Interprets and responds to student inquiries in-person, via the telephone and electronically regarding enrollment and general college information, policies and procedures and refers student to appropriate department for further assistance as necessary;
- Answers calls, responds to requests and refers students to appropriate resources for information on a breadth of topics including but not limited to Advising, International Student Admissions, New Student Orientation, Financial Aid and Scholarships, NCAA Athletics, and Career Services among other departments;
- Provides comprehensive customer service in a high volume and challenging, fast-paced environment;
- Work at an assigned work station, at the front office registration desk and the NMHU welcome center registration desk on a rotational basis and provides daily and occasional weekend walking campus tours as assigned;
- Performs office support duties which may include scanning documents; distributing and processing of mail; maintaining admissions/recruitment inventory of publications and various office supplies; and maintaining office area by updating signs and ensuring adequate supply of catalogs, class schedules, forms, etc;
- Assisting office staff with processing of departmental mail, performing routine office procedures such as filing, copying, typing, errand running, data entry/clean-up and answering the phones
- Assists with Open Houses, Student Recruiting and New Student Orientation, and other special campus events as needed;
- Maintain regular attendance;
- Perform other duties as assigned.
Education: College student at NMHU enrolled with a minimum of six (6) credit hours. High school diploma or GED. Experience: Some clerical/office experience.
Physical Demands Hourly Rate 12.50 Preferred Work Schedule Monday - AM or PM, Tuesday - AM or PM, Wednesday - AM or PM, Thursday - AM or PM, Friday - AM or PM Employment Term Fall - 2024 Work Location/Campus Center Las Vegas, NM Campus
Posting Detail Information
Posting Number
S1184P
Desired Start Date
08/12/2024
Position End Date (if temporary)
Job Posted Date
07/23/2024
Job Posting Close Date
Special Instructions Summary
The Highlands Career Services Center, located in the Felix Martinez Building, Room 230, provides assistance with your on-campus job application, cover letter, resume, interviewing strategies, as well as offer suggestions on student jobs that are related to your academic major, career interests, and skills. The Career Center offers free services to all NMHU students and alumni via in-person, online at www.nmhu.edu/careerservices, or by calling (505) 454-3048 or emailing careerservices@nmhu.edu. to schedule a phone session or Zoom video conferencing session.
EEO Statement
Quick Link
https://nmhu.peopleadmin.com/postings/9190
Posting Contact Information
Contact Person
Ricardo Martinez
Contact Person's Job Title
Director-Recruitment, Admission & Native American Services
Contact Person's Phone
5054543323
Contact Person's Email
rgmartinez@nmhu.edu
We regret to inform you that this job opportunity is no longer available
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