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Access Services Assistant-Public Services Assistant IV

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About the Cornell University Library
With welcoming spaces, expansive collections, and innovative services across our libraries on campus, Cornell University Library is a unified community empowering academic achievement and intellectual exploration at Cornell and beyond.

About Catherwood Library
An integral part of Cornell University Library, Catherwood Library is the most comprehensive resource on labor and employment in North America. Catherwood Library is a service-oriented organization, offering expert research support through reference services, instruction, online guides, and access to premier collections.

The Opportunity
Under the direction of the Access Services Manager of Catherwood Library, the Access Services Assistant will:

• Coordinate physical and electronic reserves using Ares software.
• Participate in scanning for document delivery and ILS.
• Monitor the library to maintain proper study conditions.
• Oversee the circulation desk workflow.
• Assist in maintaining the stacks and collection.
• Participate in projects related to Collection Development.
• Help train and supervise 15-20 student assistants at Catherwood Library.
• Participate in Cornell University Library (CUL) committee work, as schedule permits.
• Promote and uphold the Cornell University Library’s core values: collaboration, excellence, flexibility, innovation, integrity, and service.

This position’s responsibilities are conducted at Catherwood Library Monday through Friday, with flexible start times, but non-flexible end times of 8:00 PM Monday through Thursday, and Fridays with an end time of 5:00 PM, with a total of 39 hours over a work week.


Success Factors

You are considered a competitive candidate if:

• You are reliable and take pride, ownership, and accountability for the impact you make as an employee. This position closes the library each night, so we want to be sure you’re interested in taking on that kind of responsibility.
• You have experience working with and communicating effectively with various levels of employees in an organization. Working at the Cornell University Library means you will directly impact the success of learning, teaching, research, and projects our students, faculty, and staff engage in.

• You have an interest in working on the stacks to help organize and re-establishing order in the stack maintenance and organization.
• You take punctuality seriously. As the main staff closer of the library, your teammates and patrons depend on you to be there and present to lead a successful closing process each night.
• You are a "people person" who is authentic and effective in your communication, follow-up, and inquiry. You are eager to bring your unique style and voice to helping your patrons.

What We Need

• A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.

• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Associates degree or equivalent combination of education, experience, and/or training.
• Strong self-motivation and ability to exercise judgment and self-direction while also working within established guidelines and procedures.
• Ability to work independently and without close supervision.
• Ability to work cooperatively with others.
• Ability to analyze problems and consult with others to make appropriate judgments.
• Consistency in and aptitude for detailed work.
• Excellent organizational skills. Ability to work well under pressure and handle multiple simultaneous demands.
• Strong interpersonal and communication skills, and demonstration of excellent customer service orientation.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

No Visa Sponsorship is available for this position.


Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.


University Job Title:
Public Svcs Asst IV Job Family:
Library/Museum Level:
D Pay Rate Type:
Hourly Pay Range:
$24.50 - $26.83 Remote Option Availability:
Hybrid Company:
Contract College Contact Name:
Carolyn Chow
Job Titles and Pay Ranges:

Non-Union Positions
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions
The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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Employment Assistance:
For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at equity@cornell.edu.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu.

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Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:
Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.
2024-09-06