Host/Hostess Location: Bedford Street, Belfast, BT2 7EP
Hours: Monday to Friday, 8:30 AM - 5:30 PM (8-hour shifts)
Salary: £13.50 per hour
Are you a friendly and organized individual with a passion for providing exceptional service? Join our team as a Host/Hostess and play a vital role in creating a welcoming atmosphere for colleagues and guests! Key Responsibilities:
Conduct daily and monthly checklists to ensure the quality of workspaces and enhance tracking.
Greet colleagues and guests warmly, ensuring their needs are met with a fun, friendly, and professional attitude.
Maintain a clean, presentable, and safe office environment, monitoring for quality control issues.
Handle guest and colleague inquiries promptly and politely.
Provide first-line technical support, including reboots and connection inspections, while following the handoff process for unresolved issues.
Monitor meeting room bookings and usage, ensuring all AV/IT equipment is functional and demonstrating its use as needed.
Conduct floor walks to check the cleanliness of meeting rooms and assist with set-up and clear down.
Organize and coordinate surprise events in the Home Kitchen areas to enhance colleague experience.
Develop relationships with colleagues to understand their needs and recommend relevant services.
Capture individual preferences for future visits and creatively accommodate special requests.
Collaborate with the Workplace team and assist other service groups to foster a unified team ethos.
Assist in arranging and delivering hospitality for meetings and events in collaboration with the Food Services team.
Support service management during peak times in key food retail areas.
Facilitate tours of the campus for new employees and visitors, sharing engaging facts with a positive demeanor.
Qualifications:
Previous experience in a hospitality or customer service role is preferred.
Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
A proactive approach to problem-solving and a team-oriented mindset.
Ability to adapt to changing priorities in a fast-paced environment.
Why Join Us?
Competitive salary of £13.50 per hour.
Opportunity to work in a vibrant, collaborative environment.
Be part of a team that values exceptional service and colleague satisfaction.
If you're ready to make a difference and bring your hospitality skills to our team, we want to hear from you! Apply now and help us create an unforgettable experience for everyone who walks through our doors. To apply, please send your CV and a brief cover letter. We look forward to welcoming you to our team! Job Type: Full-time Pay: £13.50 per hour Expected hours: 37.5 per week Experience:
Hospitality: 3 years (preferred)
Work Location: In person
We regret to inform you that this job opportunity is no longer available