September 20, 2024

Active Reality

Cardiff

OTHER

Event Host/Hostess - Cardiff

Company description
Active Reality is like Virtual Reality but 10X the experience!
So let's take a step back and explain what Virtual Reality (VR) is first.
VR is a technology involving a headset with 3D vision and sound that allows you to feel like you are somewhere else (a virtual world). We like to describe it as being “in” a game or movie-like experience, not just watching it on a TV screen. You can look around and hear everything around you, just as if you are there. The first time you experience it, the immersion can take your breath away! The only thing that breaks the feeling of total immersion is you are not moving, but have to use a controller to move around the virtual world.
With Active Reality, we achieve full immersion! We use advanced technology and sensors in an ‘arena’ that allows you to move around as you would in ‘real life’. All experiences are multiplayer, so you and friends are in the same physical and virtual worlds. You are able to see your friends' avatars. You can all run, walk, jump and even 'high five' all in the virtual world. You become fully immersed and totally forget about the ‘outside world’, it is truly mind blowing!
Active Reality is as active as using some of the gym equipment, so forget about limiting ‘screen time’, your heart will be racing, you’ll have a huge grin and you’ll be craving more.
Trust us, once you have experienced Active Reality, you will see this as the future of active leisure.
Introduction: Are you looking for an opportunity to work for a rapidly growing startup in the gaming industry? We are looking for people with a passion for gaming, and equally passionate about customer service.
A growth mindset is a must. This is the launchpad of an exciting career journey in a cutting-edge start-up, with world-changing ambitions and the chance to grow as part of our team.
If you have a passion for gaming this could quite possibly be your dream job!
About Us:
Active Reality (AR) are the pioneers of active location-based Virtual Reality (VR) and Virtual Reality e Sports leagues.
Active Reality is a fully immersive VR experience. Players enter the AR Arena, where your body is your controller. You are transported to a huge virtual world where you can play, compete, run, jump and even 'high five'.
Role Overview:
As a Games Master, you are the face of Active Reality, ensuring every player walks away with an unforgettable experience. You’ll manage our arena's, maintain tech in our venues, and provide top-notch customer service. This role also offers opportunities to support our marketing efforts and test the latest gaming hardware and software.
Key Responsibilities:

Deliver an outstanding customer experience, making sure every visitor leaves eager to tell their friends.

Manage and maintain our VR arenas, ensuring equipment is always in top shape and spaces meet our high standards.

Guide customers through the VR setup, provide training, and offer ongoing support during their sessions.

Handle customer issues with professionalism and efficiency, ensuring any problems are resolved promptly.

Build and maintain strong relationships with our venue partners, offering training and support to their staff as needed.

Contribute to marketing and promotional activities, bringing fresh ideas to the table.

Test new gaming hardware and software, ensuring we always deliver the best experience.

Key Skills:

Proven track record in delivering excellent customer service.

Proficiency with IT, and a quick learner when it comes to new tech.

Passion for gaming—this role is made for enthusiasts!

Experience in marketing or promotions; digital marketing or CRM experience is a bonus.

Personality Traits:

Outgoing, confident, and personable—you’re ready to be the face of our brand.

A true problem solver with a positive, can-do attitude.

Independent and autonomous, capable of taking initiative and working without constant supervision.

Flexible and adaptable; willing to work early starts, evenings, and weekends as our company grows.

Passionate about being part of a founding team, eager to shape the future of Active Reality.

What We Offer:

Free Active Reality membership—play as much VR as you can handle!

A dynamic, fun work environment where no two days are the same.

An opportunity to be part of something big—your contributions will shape the future of Active Reality.

If you’re looking for a new role and think this could be the right challenge for you then we would love to hear from you. Send us your CV or Linked In profile & a short message about what makes you awesome!
Job Type: Casual
Pay: £11.00-£11.50 per hour