Job Opportunities in United Kingdom

The ESD/Neuro Rehab/MS service is currently looking to recruit an enthusiastic and motivated part-time Administrator to work in our Cambridge Admin Hub in Cambourne. The role is a permanent contract working 30 hours per week.

The successful candidate will be providing administration support to a countywide service covering Cambridge, Huntingdon, Fenland and Peterborough liaising with clinicians and service users to ensure an effective, efficient, and streamlined service.

Please note for this role you may need to travel to another one of our Admin sites around the county.

You will need to hold a full UK driving licence* and have use of a vehicle. You cannot use public transport for this role as this is not a reliable form of transport and will not allow you to meet service needs. Please confirm in your application that you meet the specified criteria.

The post holder will have excellent communication, organisational and customer service skills. If you are looking for a new challenge to be part of a growing, innovative service then we want to hear from you.

We have 4 Integrated Care Admin Hubs based in Cambourne, Huntingdon, Peterborough and Fenland providing administrative support for Neighbourhood Teams, Specialist Services and Mental Health Teams. The main principle of the Admin Hubs is to ensure the provision of a professional and competent service, as well as offering excellent customer care to patients, their families, and colleagues. We aim to do so by ensuring professional leadership, excellent training and development opportunities for admin staff and standardised job descriptions.

We are looking for someone who is self-motivated and works well within a team whilst being able to work independently.

• DVLA have a number of reciprocal arrangements with overseas countries, for further information please visit the DVLA website

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Please refer to the attached Job Description and Person Specification for full details of responsibilities.

Word processing of all forms of correspondence, reports and summaries that are required by the team.

To use effective telephone techniques to healthcare professionals, patients, and other agencies in a quick and efficient manner.

Record information in the chosen software timely and accurately.

Manage all calls within the defined time frame and in a controlled and professional manner.

Deal with difficult callers in a calm and professional manner.

Any data that is taken/shared as part of a phone call or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.

Book interpreters, online, face to face and transcribing of documents.

Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.

Maintaining electronic records, ensuring that it is always kept up to date. In accordance with Trust procedures, track and receive notes in a timely manner.

Ensure good customer service by providing a professional and effective telephone service, taking accurate messages, and providing information and signposting as requested and appropriate.

Undertake training of new staff as directed by Line Manager and/or other managers.