Dockside Car Park Administrator

September 10, 2024

Newham Council

London

FULL TIME & OTHER

Job Description
Newham Dockside Car Park Administrator
£30,033 - £31,440 per annum
6 month fixed term contract
This is NOT a hybrid role – it requires the successful candidate to be present in person in the workplace Monday to Friday, 36 hours per week.

We are looking for a car park administrator to join our busy team. You will be responsible for ensuring that all users of the car park have registered their vehicles, managing the vehicle registration database, monitoring usage and ensuring all vehicles are abiding by the policies and procedures. Ensuring the Payto Park technology is working and ensuring the correct charge has been paid by car park users.
The successful candidate will need to, amongst other duties:

Be a self-starter and be able to identify methods and processes to make the management of the car park efficient and effective.
Log and manage misuse of the car park by issuing notices, communicating with individuals and revoking access to the car park where required as per the agreed policy.
Ensure the Pay By Phone app is working correctly at all times and escalate any issues immediately to colleagues in Parking.
Ensure all vehicles are parked appropriately and in designated bays and are paying the correct emissions based charge for the period of their stay.
Monitor and manage electric vehicle charging bays and check that all related software is working correctly and correct charges are being paid.
Undertake routine (daily) inspections of the car park and report any issues to the campus manager/senior facilities officer.
Develop and maintain systems and processes for the management and administration of the car park – noting arrangements with tenants, checking disabled and councillor bays and maintaining the exemptions list.
Ensure all income due for the car park is recovered.

You will have excellent interpersonal skills and be able to build, develop and maintain good working relationships with colleagues at all levels and be able to deal with routine as well as sensitive and difficult matters.
IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance.
https://www.newham.gov.uk/downloads/file/7891/dockside-car-park-administrator-jd
closing date: 15th September 2024
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn .

About Us
The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.

Newham has a large housing regeneration programme that will build over 1,000 new council homes by 2022.

We regret to inform you that this job opportunity is no longer available