Job Opportunities in United Kingdom

Are you seeking an exciting administration role and ready to take the next step in your career? If so, now is an excellent opportunity to join one of the UK’s Great Places to Work: the SSCL family.
We are currently recruiting for an Administration Assistant to support the processing of loan applications for our Defence client employees. While extensive experience is not a prerequisite, we are looking for candidates with a keen attention to detail and a strong willingness to learn.
Our team operates from modern, collaborative offices, Monday to Friday from 08:00 to 16:00, and we offer flexible working arrangements to promote a healthy work-life balance.
What you will be doing:

• Managing workflows according to established procedures, including making calls, answering phone and email inquiries, and processing transactions with precision.
• Proactively resolving queries, advancing to team leaders, managers, or other departments as needed, while ensuring all interactions are logged appropriately.
• Prioritising and scheduling daily tasks to enhance productivity and efficiency.
• Identifying opportunities for improvement and suggest actionable changes to optimise processes.
• Maintaining and updating database information to ensure accuracy and accessibility.
• Fostering positive relationships with internal and external clients, delivering service in a professional and courteous manner.
• Handling the daily printing and mailing of data, reports, and invoices, while maintaining computer records for audit compliance.
• Consistently meeting deadlines with a focus on efficiency and effectiveness.

What you’ll bring:

• Comfortable using multiple screens and adept at multitasking optimally.
• Strong attention to detail when handling sophisticated data and record-keeping.
• Previous administration experience is beneficial for this role.
• Ability to work well with others in a structured environment, valuing collaboration.
• Clear communicator who builds positive relationships with colleagues and clients.
• Committed to delivering high-quality customer service in a professional manner, encouraging trust and confidence.

It would be great if you had:

• Process-oriented, with a strong ability to learn and adapt to new procedures.
• Skilled with numbers and data, paying attention to intricate details.
• Able to navigate and understand advanced IT systems with ease.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!
Employment Type: Full-time,12 month FTC
Location: Gosport
Security Clearance Level: SC
Internal Recruiter: Kayleigh
Salary: £23,463 per annum
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
SSCL is a leader in critical business support services for the largest Government departments, Defence, Police and CITB across the UK. We provide digital solutions and Innovation and Advisory services to improve end to end employee services including HR & Payroll, Finance, Procurement, Pensions Administration and Resourcing Services - enhancing the customer experience, enabling smarter public services.
We employ more than 3,000 people who, with their in-depth client knowledge and our collaborative approach, sit at the heart of our business strategy. SSCL operates at size and scale across the UK Public Sector and has already delivered savings of just under £300m - providing more funds for front line public services.