Job Opportunities in United Arab Emirates

Shangri-La Hotel, Dubai, is located 15 minutes from Dubai International Airport and five minutes from the World Trade Centre, Dubai International Financial Centre, Downtown Dubai and Burj Khalifa.
We offer 302 luxuriously appointed rooms and suites, 2 ballrooms and 7 meeting rooms. For food and beverage, we have 7 outlets including 3 restaurants, 2 lounges and 1 bar.

We are currently looking for an experienced Resident Manager to join us. It takes a very special kind of person to work at Shangri-La, if you are an inspiring leader who places our people and our brand at the heart of all their decisions while delivering a superior guest experience; you are the right person for this role.

How you’ll contribute to the team:
Adopt a hands-on approach to maintain quality and lead the team in all areas of operations to ensure enhanced levels of guest happiness
Handle every part of the hotel through close involvement in all operations, multi-skilling the team to ensure an efficient and effective business
Build a fun atmosphere and ensure a highly personalised and locally inspired guest experience
Lead and encourage the team by understanding their individual needs and working with them in an approachable way
Work closely and effectively with the General Manager to drive strategic projects, revenue and financial goals
Effectively manage costs, expenses, wastage, breakages, security and stock control whilst maintaining operational service levels to improve profitability in line with flow-through targets
Perform duties of the General Manager in the absence of the incumbent and perform other duties as required

What you will need to be considered:
A diploma and/or undergraduate degree in related disciplines
Ideally more than 10 years of experience in hospitality industry with local knowledge across multiple functions
Strong business acumen
Ability to strategize based on market demand periods to maximize revenue opportunities
Knowledge in hotel management best practices and relevant laws and guidelines
Enthusiastic and dedicated with an eye for details
Service-oriented and well-organized with strong sense of responsibility
Excellent communication skills in English