Job Opportunities in United Arab Emirates


September 20, 2024

Greenland Market Research and Consultancy

Sharjah

FULL TIME


Project Supervisor - F2F CAPI Projects

Job Summary:
The Project Supervisor will oversee the project from its commissioning to the submission of raw data. Their responsibilities include:
  • Reviewing questionnaires,
  • Testing links, and
  • Briefing the ground team face to face/ online.
  • Manage and distribute quotas,
  • Monitor daily fieldwork progress, and
  • Conduct logic checks on raw data throughout the project.
  • Perform QC on the fieldwork, and
  • Check the final excel raw data before submission.
Responsibilities:
1. Fieldwork Execution:
  • Liaise with internal field team and fieldwork vendors, managing the process of participant recruitment, scheduling, and logistics.
  • Prepare fieldwork instructions and sample structures for each project in conjunction with field manager.
  • Ensure proper documentation and compliance with research protocols and ethical guidelines.
  • Briefing the field team face to face or online before commencing fieldwork.
  • Coordinate fieldwork activities, including survey administration, data collection, data processing, and participant management.
  • Collaborate with quality assurance team to ensure data accuracy and integrity.
2. Project Planning and Coordination:
  • Collaborate with clients and internal stakeholders to understand project objectives, requirements, and timelines.
  • Develop detailed project plans, including scope, deliverables, resources, and milestones; this includes quota management, onboarding new or identifying vendors (field interviewers) from existing database.
  • Use different research methodologies for data collection- CAPI-Online/Offline, PAPI, CLTs, Exit Interviews, Car Clinics etc.
  • Ensuring necessary documentation is completed before projects commence to ensure quality/audit compliance.
  • Coordinate project activities, ensuring adherence to timelines and budgetary constraints.
  • Track and monitor project progress, identifying and mitigating risks and issues.
  • Screen and inspect data and results for any quality issues or discrepancies during and at the end of the project.
  • Provide regular updates and reports on project status to key stakeholders as required.
  • Supervising and coordinating with our field teams in various regions including UAE, Saudi, Kuwait etc.
3. Data Quality/ Processing
  • Coordinate with the data processing and quality control team for project management.
  • Understand client needs for data tabulation/data processing and communicate them with the data processing team.
  • Screen project data for quality control, logical issues etc. regularly.
4. Team Collaboration:
  • Collaborate closely with research managers, analysts, and other team members to ensure alignment of project goals and deliverables.
  • Facilitate effective communication and information sharing among team members.
  • Coordinate and schedule team meetings, ensuring efficient use of time and resources.
  • Prepare budgets for each project in conjunction with the field manager and instruct the finance department.
5. Client Management:
  • Maintain regular communication with clients, addressing inquiries, providing project updates, and managing expectations while building Client Relations.
  • Identify opportunities for additional research services or upselling to existing clients.
  • Foster strong client relationships by delivering exceptional service and ensuring client satisfaction.
  • Manage client accounts by overseeing project execution and ensuring the highest level of service.
  • Have clear visibility of the client’s KPIs/goals and have the ability to think from the client’s perspective. Should be able to identify the research need and connect with the business outcome for action planning by client.
Knowledge and Skills:
  • Stay updated on industry trends and market research best practices.
  • Communication Skills: Strong communication and interpersonal skills along with strong follow-up skills, ensuring timely and effective communication with team members and stakeholders.
  • Excel Skills: Proficiency in using Excel, including sorting, filtering, creating pivot tables, and other advanced functions.
  • Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
  • Familiarity with market research methodologies, fieldwork procedures, and data collection techniques.
  • Excellent problem-solving skills and adaptability.
  • A self-driven and results-oriented mindset.
Education and Experience:
  • A University degree.
  • 2 – 5 years of work experience in a research agency either in project management or project coordination.
  • Proficiency in English is a must.
  • Strong background in project management with the experience and passion to develop a new business for the company.
Job Type: Full-time
Pay: AED2,000.00 - AED6,000.00 per month
Application Question(s):
  • Do you have experience working in the MARKET RESEACH INDUSTRY?

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