July 31, 2024

ASM International

新竹市

Snr Field Process Engineer I

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.
ASM is recruiting for Field Process Engineer in our ALD/EPI/PEALD/CVD business function located in Hsinchu, Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.

Responsibilities:

Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.

Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.

Drive and manage new product penetration & installation and subsequent process development.

Define project scope and resource planning together with BU, escalate to Manager for resource gap.

Drive continuous improvement of the customer experience through team, process and support tool development.

Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

Ability to work in a team environment with tight deadlines and multiple priorities.

Master Degree or above in an Engineering discipline.

0-3 years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).

Proven success in building collaborative partnerships with customers and internal organizations

Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on Linked In, Facebook, Instagram and You Tube.