Reservation Agent (m/w) - be the master in filling the house at the best price
We are looking for ambitious talents who will become the shapers of the new reborn legendary hotel in one of the most prestigious alpine resorts in the world. Are you expecting more than a job? Then let’s GRACE together from now onwards!
Take actively part in all perspectives of the reservation process
Play with prices and ideas to have the optimal occupancy at the best price
Smile through the phone and e-mail to sell not only a product but an experience
Maintain highest standards of a 5* superior hotel
Make sure all guests receive prompt and personal recognition
Motivate your team in order to provide a high standard of service
Be pro-active and out-going
Take ownership
Provide personalised services
Ensure timely resolutions of guests challenges independently
Take responsibility in any part of the operational process
Have fun and broaden always your horizon
Your smile is infectious and you treat people as if they were your best friends
You go the extra mile to make the best first and last impression
You are a team player and enjoy helping others
You have a strong interest in hospitality and you are eager to learn
You can multi-task and work in a fast-paced environment
You lead with example and pride
You love to try new things and go a different path
You like to push your comfort zone to the edge
Guests always come first to you
Languages German, English and Italian are one of your stenght
The GRACE LA MARGNA ST MORITZ invites you to discover a new lifestyle 365 days a year. Immerse yourself in a unique cosmos where the space of the Engadine is reflected. A hotel legend comes to life and sets new standards. The GRACE LA MARGNA ST MORITZ combines the glamorous past of St. Moritz, a place of longing, with the demands of a modern and cosmopolitan society. Here, tradition and modernity merge in a zeitgeisty mindset. Lean-Luxury meets Well-Staying. A new place-to-be for cosmopolitans and locals awaits you. Be a part of it!
This new 5*-superior boutique hotel with 74 rooms and suites, 9 food & drink spots, spa, sports shop and much more has opened its door in August 2023.
We regret to inform you that this job opportunity is no longer available