Job Opportunities in South Africa
August 23, 2024
HotelJobs.co.za
Johannesburg
FULL TIME
Waiter
We are looking for exceptional waiters with a vast knowledge of food and wine. This is an excellent opportunity to work with a driven and passionate team focused on providing an incomparable experience. The job will require but not be limited to…
- Greet and escort customers to their tables.
- Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies). To take guest orders and ensure proper execution.
- Prepare tables by setting up linens, silverware, glasses, condiments, cushions, and any other items required for set up.
- Inform customers about the day’s specials and offer menu and wine recommendations.
- Always ensure adherence to service and clearance procedures.
- Complete all daily duties as set out in departmental duties and procedures.
- Always provide excellent customer service to guests and ensure guest complaints are addressed or reported in a timely manner.
- Ensure that guest preferences and feedback is communicated to Management to enhance the guest experience.
- Handling cash, credit, and debit card transactions, ensuring charges are accurate.
- Up-sell additional products when appropriate.
- Constantly check crockery and kitchenware for cleanliness and presentation and report any problems.
- Assist with other duties as and when required by management.
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