Job Opportunities in South Africa
September 13, 2024
HotelJobs.co.za
Cape Town
FULL TIME
Waiter
Career Growth Hospitality Recruitment is looking for Waiting Staff to join the team at a 5* prestigious hotel in Cape Town. An ideal Waiter/Waitress enhances the dining experience for our guests. We need someone who demonstrates patience, a positive attitude, and the resilience to excel in this role.
The responsibilities of a Waiter/Waitress include welcoming and seating customers, offering detailed menu information, handling various front-of-house tasks, and processing payments. If you thrive in a high-energy environment, we’d love to meet you. Success in this role requires a courteous demeanor and a commitment to ensuring that customers have a pleasant dining experience. You should also be a collaborative team member, effectively communicating with kitchen staff to ensure orders are accurate and delivered in a timely manner.
Please note that the position may involve working shifts and occasionally during weekends and holidays.
The primary role of our Waiters/Waitresses is to deliver an outstanding dining experience for our patrons.
Responsibilities:
The responsibilities of a Waiter/Waitress include welcoming and seating customers, offering detailed menu information, handling various front-of-house tasks, and processing payments. If you thrive in a high-energy environment, we’d love to meet you. Success in this role requires a courteous demeanor and a commitment to ensuring that customers have a pleasant dining experience. You should also be a collaborative team member, effectively communicating with kitchen staff to ensure orders are accurate and delivered in a timely manner.
Please note that the position may involve working shifts and occasionally during weekends and holidays.
The primary role of our Waiters/Waitresses is to deliver an outstanding dining experience for our patrons.
Responsibilities:
- Welcome and seat customers at their tables.
- Present the menu and provide detailed explanations as needed (e.g., portion sizes, ingredients, potential allergens).
- Prepare tables with linens, silverware, and glasses.
- Inform customers about daily specials.
- Make menu recommendations upon request.
- Upsell additional items when appropriate.
- Take accurate food and drink orders using POS software, order slips, or from memory.
- Verify customer IDs to confirm they meet age requirements for alcohol consumption.
- Relay order details to kitchen staff.
- Serve food and beverages.
- Inspect dishes and utensils for cleanliness and presentation, reporting any issues.
- Set up and maintain a clean dining area.
- Present checks and handle payments.
- Transport dirty dishes, glasses, and cutlery to the kitchen.
- Meet with restaurant staff to review daily specials, menu changes, and reservation details.
- Adhere to health department regulations.
- Provide exceptional customer service.
- Proven experience as a Waiter or Waitress.
- Familiarity with cash registers and ordering systems (e.g., Revel POS or Toast POS).
- Basic maths skills.
- Attention to detail and patience with customers.
- Excellent presentation skills.
- Strong organizational and multitasking abilities, with a capacity to perform well in a busy setting.
- Active listening and effective communication skills.
- Team-orientated.
- Flexible with shift work.
- High school diploma; food safety training is a plus.
We regret to inform you that this job opportunity is no longer available
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