Job Opportunities in South Africa
October 17, 2024
The Palms Plett
Plettenberg Bay
TEMPORARY
Restaurant Hostess - Seasonal Contract
Restaurant Hostess - Seasonal Job Available
Description:
A Host or Hostess is responsible for greeting, welcoming and seating customers as they enter a restaurant or dining area.
For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities:
Contract length: 4 months
Experience:
Expected Start Date: 2024/11/25
Description:
A Host or Hostess is responsible for greeting, welcoming and seating customers as they enter a restaurant or dining area.
For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities:
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress’s name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
- Previous work experience as a Host/Hostess or Waiter/Waitress (minimum 2 years)
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- High school diploma; hospitality certification is a plus
Contract length: 4 months
Experience:
- Hostessing: 2 years (Preferred)
- English (Required)
- Plettenberg Bay, Western Cape (Required)
Expected Start Date: 2024/11/25
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