New Business Manager

September 17, 2024

Newlands

OTHER

DUTIES AND RESPONSIBILITIES:

Responsible for identifying and developing new business opportunities, including franchise expansion, partnerships, and new market entries
This role involves strategic planning, relationship building, market analysis, and execution of initiatives to drive growth and profitability
The New Business Manager plays a key role in expanding the brand’s footprint and ensuring long-term success in a highly competitive market

BUSINESS DEVELOPMENT & GROWTH STRATEGY:

Develop and implement strategies to identify and capture new business opportunities, including opening new locations, expanding into new markets, and securing franchise agreements
Conduct market research to identify potential areas for expansion and evaluate competitive positioning
Analyze industry trends and customer preferences to support strategic decision-making

FRANCHISE DEVELOPMENT:

Collaborate with the franchise development team to recruit and onboard new franchisees
Develop and maintain relationships with franchise partners, ensuring alignment with brand standards and growth objectives
Assist franchisees with site selection, feasibility studies, and negotiation of contracts and leases

MARKET ENTRY AND EXPANSION:

Evaluate potential markets for new store openings, considering demographic data, consumer behavior, and local competition
Manage the process of opening new restaurants, including planning, permitting, and coordination with cross-functional teams
Ensure new locations meet operational and financial targets

STRATEGIC PARTNERSHIPS:

Identify and pursue strategic partnerships with third-party organizations that can help drive business growth
Negotiate contracts and agreements with external partners to maximize value for the business
Explore opportunities for co-branding, joint ventures, or other collaborative initiatives

FINANCIAL AND PERFORMANCE MANAGEMENT:

Prepare financial projections and business cases for new business ventures, including revenue forecasts, cost analysis, and return on investment (ROI) evaluations
Monitor the performance of new stores and business ventures, ensuring that they meet or exceed financial targets
Report regularly to senior management on the progress of new business initiatives

CROSS-FUNCTIONAL COLLABORATION:

Work closely with marketing, operations, finance, and supply chain teams to ensure the successful launch and operation of new business ventures
Collaborate with marketing teams to create promotional strategies that drive customer traffic and brand awareness in new markets
Coordinate with operations teams to ensure operational excellence at new locations

CUSTOMER ACQUISITION & RETENTION:

Develop and execute strategies to attract new customers to new business ventures, leveraging digital marketing, loyalty programs, and in-store promotions
Monitor customer feedback and adjust business strategies to improve customer satisfaction and retention

COMPLIANCE & RISK MANAGEMENT:

Ensure that all new business ventures comply with local regulations, health and safety standards, and brand guidelines
Proactively identify and mitigate risks related to new business operations and market entry

REQUIREMENTS:

5+ years of experience in business development, franchise management, or operations within the QSR, retail, or hospitality industry
Proven track record of identifying and securing new business opportunities
Strong strategic thinking and business acumen
Excellent negotiation, communication, and relationship management skills
Ability to analyze financial data and market trends to make informed decisions
Strong project management skills and the ability to handle multiple initiatives simultaneously
Proficient in Microsoft Office Suite and business planning tools
Must have experience in new business development and site scouting
Must be able to travel as this role requires travel mainly on the road